usegalaxy.org support


Topic Replies Activity
Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…

2 November 28, 2018
This place is for Galaxy Main server support and discussion

If you have a problem or question regarding usegalaxy.org site, create topic here. For other servers please see the list of categories.

2 November 26, 2018
Error message when trying to upload for the first time 2 December 12, 2019
Unicycler launched but still queued after 2 days 4 December 12, 2019
Difficulty in getting SRA into Galalxy 2 December 12, 2019
Extract Genomic DNA won't work 4 December 11, 2019
Workflow Canvas- Why is the output for SamtoFastq "txt" instead of "Fastq"? 4 December 11, 2019
Error while running Trinity 1 December 11, 2019
NCBI BLAST+ blastn misses target sequence when searching multiple sequence, but not individually 2 December 10, 2019
Unicode error after migrating to python3.5 2 December 9, 2019
RNA star problem 2 December 9, 2019
Converting Transcript Id with Ensemble or Entraz ID ? 10 December 8, 2019
Unicycler failed - "reads unavailable" -- Inputs not recognized due to an incompatible datatype assignment 7 December 6, 2019
Input file deleted mid-workflow 2 December 6, 2019
Server delays at Galaxy Main https://usegalaxy.org ~12/3/2019 8 December 5, 2019
DESeq2 Error on Kallisto output 4 December 5, 2019
Genome request: Human herpesvirus 1 at NCBI accession NC_001806. Immediate solution: use a Custom genome/build 3 December 4, 2019
Add new version of reference genome: Tribolium castaneum (red flour beetle) Tcas5.2 3 December 4, 2019
Problem in Goseq tool 2 December 3, 2019
Tool form does not list expected indexed reference genome: Solution -- assign the "database" to the inputs 2 December 2, 2019
error of DsSeq run output: 1 December 1, 2019
Help with installing bzlib 1.06 5 November 30, 2019
Not able to install the bzlib repository (from iuc) to local Galaxy 2 November 29, 2019
Failed to use "Scater: plot library QC" 4 November 28, 2019
File uploading problem 3 November 28, 2019
Job time on collection has slowed drastically 1 November 28, 2019
RNA STAR - Empty BAM files 1 November 28, 2019
Search for a certain motif in a set of promoters 3 November 25, 2019
Do spike-In control normalization of RNAseq on Galaxy platform 1 November 23, 2019
Export history to file gives html instead of the history 5 November 22, 2019