usegalaxy.org support


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Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…

2 November 28, 2018
This place is for Galaxy Main server support and discussion

If you have a problem or question regarding usegalaxy.org site, create topic here. For other servers please see the list of categories.

2 November 26, 2018
MultiQC fails to load plots 2 March 27, 2020
Roary - Fatal error: Exit code 2 () 4 March 27, 2020
FTP directory does not contain files 2 March 26, 2020
IDR for CHIPSeq -- Installing tools into your own Galaxy server 2 March 25, 2020
Error message when running 'Convert' tool under 'Genome Diversity' option 2 March 25, 2020
Associate peaks (from ChIP-seq) with nearby genes 1 March 25, 2020
High unassigned ambiguity counts for featureCounts data on bacterial transcriptomics 3 March 25, 2020
FTP Connection failed. SSL/TLS required on the control channel 1 March 24, 2020
Tools downloading but not working 2 March 24, 2020
"Are you pooling sequence datasets?" Trinity option vs Concatenation of forward and reverse reads 2 March 24, 2020
Queue time for Trinity 4 March 24, 2020
BUSCO - Lineage Path 2 March 20, 2020
substract overlapping intervals 3 March 19, 2020
Genes to transcript file for building expression matrix/ DEseq2/ edgeR differential expression 8 March 18, 2020
goseq exceeding max run time 6 March 18, 2020
Seurat can not save outputs into rds or Rscript ? 2 March 15, 2020
Annotate VCF with gene names 4 March 12, 2020
Is it possible to download 'Trinity.fasta.gene_trans_map' from Galaxy Trinity? 3 March 12, 2020
RNA STAR Reference Genome 2 March 11, 2020
downloaded fastq.gz file does not open/extract in Windows 4 March 11, 2020
Substitution rate estimation does not work 1 March 8, 2020
Maker empty output 1 March 7, 2020
Error reported when trying to collapse sequences 1 March 5, 2020
Running UseGalaxy R Script locally, looking at command line arguments 2 March 4, 2020
Fatal error: Exit code 1 () when using SAM FASTA Index Builder. 3 March 3, 2020
DESeq2 returns results as empty list. 7 March 2, 2020
local machine can't use reference genome 11 March 2, 2020
RUVseq in usegalaxy.org 3 March 2, 2020