# Action requires account activation error but no activation link was sent to email

**URL:** <https://help.galaxyproject.org/t/action-requires-account-activation-error-but-no-activation-link-was-sent-to-email/17731>\
**Category:** usegalaxy.org support\
**Tags:** account\
**Created:** [May 15, 2026, 1:16pm UTC](https://help.galaxyproject.org/t/action-requires-account-activation-error-but-no-activation-link-was-sent-to-email/17731 "2026-05-15T13:16:17Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [May 15, 2026, 6:38pm UTC](https://help.galaxyproject.org/t/action-requires-account-activation-error-but-no-activation-link-was-sent-to-email/17731/2 "2026-05-15T18:38:15Z")

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Welcome @jennielugw

We have a topic here explaining some details. In short, registration with Google Authentication had a bug introduced! We are correcting with priority but it is still outstanding as of today.

- [Action requires account activation - account created using Gmail address so can't reset password - #3 by jennaj](https://help.galaxyproject.org/t/action-requires-account-activation-account-created-using-gmail-address-so-cant-reset-password/17718/3)

I found your account at [UseGalaxy.org](http://UseGalaxy.org) and activated the account for you! Please try the runs again and let us know if this was enough.

Our apologies for the confusion!! 🙂

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_[View the full topic](https://help.galaxyproject.org/t/action-requires-account-activation-error-but-no-activation-link-was-sent-to-email/17731)._