Hello @hhossei
If you want to share back a history link, we can review what the problem might be, and if an administrative issue, which team to reach out to. How to do this is in the banner of the forum, also here → How to get faster help with your question
Please remember that every public Galaxy server has a quota of one account per person! The account registration form, and the activation emails all explain the terms of service but is is sometimes missed. You should consolidate your data into one account immediately, then delete the other.
- FAQ: Can I create multiple Galaxy accounts?
- Using two accounts can lead to many odd technical issues, too.
- And see account and account-deleted . Please avoid this!
And since this is a public forum, you might want to remove your email addresses from your post? Let us know if you need help with making the edit.
Let’s start there, thanks! 