# CPT Phage Structural Workflow fails at step 25 and I can't access apollo

**URL:** <https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550>\
**Category:** usegalaxy.eu support\
**Created:** [May 26, 2025, 8:03am UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550 "2025-05-26T08:03:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![lena.bue](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@lena.bue](https://help.galaxyproject.org/u/lena.bue)\
**Post date:** [May 26, 2025, 8:03am UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550/1 "2025-05-26T08:03:04Z")

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Hi Galaxy Support,

I’m running the **CPT Phage Structural Workflow** on, but it consistently fails at step 25, which involves the **Apollo Create or Update** tool. The error I receive is a **You do not have access to any organism on this server. Please contact your administrator.** , and it seems related to the Apollo API.

How can I login to Apollo and finalize the workflow?

TThanks a lot in advance!

Best regards,  
Lena

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**Author:** ![lena.bue](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@lena.bue](https://help.galaxyproject.org/u/lena.bue)\
**Post date:** [June 2, 2025, 8:08am UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550/2 "2025-06-02T08:08:28Z")

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Hey!  
I still have the same problem,.  
Tried the workflow with different names for the phage - but it always fails at steo 25.  
Anyone an idea?  
Best,  
Lena

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**Author:** ![igor](https://avatars.discourse-cdn.com/v4/letter/i/dec6dc/32.png) [@igor](https://help.galaxyproject.org/u/igor)\
**Post date:** [June 4, 2025, 5:24am UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550/3 "2025-06-04T05:24:54Z")

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Hi @lena.bue,

Unfortunately, I am not familiar with the workflow. I googled the name, but cannot access some links (forbidden). I found couple tutorials, but they are not at the galaxyproject site:

> **[CPT Galaxy Training](https://cpt.tamu.edu/training-material/topics/phage-annotation-pipeline/tutorials/functional-annotation-workflow/tutorial.html)**

> **[CPT Galaxy Training](https://cpt.tamu.edu/training-material/topics/introduction/tutorials/getting-started-with-apollo/tutorial.html)**

Check the 2nd tutorial. Is it helpful?

I don’t know if TAMU people monitor this forum or not. They might be the best to comment on the Apollo issue. The tutorials have list of contributors at the end. Maybe contact the authors directly.

Kind regards,  
Igor

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2025, 11:39pm UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550/4 "2025-07-08T23:39:21Z")

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Hello @lena.bue and @igor

Let’s combined into this open topic 🙂 → [Apollo Create or Update Organism error](https://help.galaxyproject.org/t/apollo-create-or-update-organism-error/15397)

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2025, 11:39pm UTC](https://help.galaxyproject.org/t/cpt-phage-structural-workflow-fails-at-step-25-and-i-cant-access-apollo/15550/5 "2025-07-08T23:39:26Z")

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Closed on July 8, 2025, 11:39pm UTC