# DexSeq Count issue -- Job failing for exceeding memory resources: input problem or actually too large to execute at public server

**URL:** <https://help.galaxyproject.org/t/dexseq-count-issue-job-failing-for-exceeding-memory-resources-input-problem-or-actually-too-large-to-execute-at-public-server/1997>\
**Category:** Uncategorized\
**Tags:** troubleshooting, exceeds-memory-error\
**Created:** [August 28, 2019, 12:32pm UTC](https://help.galaxyproject.org/t/dexseq-count-issue-job-failing-for-exceeding-memory-resources-input-problem-or-actually-too-large-to-execute-at-public-server/1997 "2019-08-28T12:32:14Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![mjgage](https://avatars.discourse-cdn.com/v4/letter/m/8e7dd6/32.png) [@mjgage](https://help.galaxyproject.org/u/mjgage)\
**Post date:** [August 28, 2019, 12:32pm UTC](https://help.galaxyproject.org/t/dexseq-count-issue-job-failing-for-exceeding-memory-resources-input-problem-or-actually-too-large-to-execute-at-public-server/1997/1 "2019-08-28T12:32:14Z")

</div>

I am trying to generate count files using DEXSeq-count and I keep getting an error message saying that there is not sufficient memory. The alignment files that I have are large (~10 GB) and I think that might be part of the issue but I can’t change the memory allocation so I am not sure how to get around this issue. Does anybody have a suggestion?

---

<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [August 28, 2019, 9:53pm UTC](https://help.galaxyproject.org/t/dexseq-count-issue-job-failing-for-exceeding-memory-resources-input-problem-or-actually-too-large-to-execute-at-public-server/1997/2 "2019-08-28T21:53:13Z")

</div>

Hello @mjgage

The job might be failing for resources or there is an input problem.

This FAQ explains how to check for input problems and what to do if the server you are working at does not have the resources to process large data:

- [My job ended with an error. What can I do?](https://galaxyproject.org/support/tool-error/)
- Start here but you’ll also find more help in other sections/linked FAQs: [https://galaxyproject.org/support/tool-error/#type-exceeds-memory-allocation](https://galaxyproject.org/support/tool-error/#type-exceeds-memory-allocation)

More help: [Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/t/troubleshooting-resources-for-errors-or-unexpected-results/42)

Thanks!