# Disk quota full **URL:** \ **Category:** usegalaxy.org support\ **Tags:** storage-dashboard\ **Created:** [September 20, 2022, 9:35am UTC](https://help.galaxyproject.org/t/disk-quota-full/8694 "2022-09-20T09:35:44Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![pana](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/pana/32/3669_2.png) [@pana](https://help.galaxyproject.org/u/pana)\ **Post date:** [September 20, 2022, 9:35am UTC](https://help.galaxyproject.org/t/disk-quota-full/8694/1 "2022-09-20T09:35:44Z")
Hi, my disk quota reports it’s at 100 % capacity when I only have less than 20 GB out of the total 250 GB occupied. I have deleted files to free up more room but it has no effect (I have also made sure to “permanently delete” unused files on the account storage page). Is there a way I can solve this problem and avoid it in the future? Thanks for your help, Julia ---
**Author:** ![dannon](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/dannon/32/74_2.png) [@dannon](https://help.galaxyproject.org/u/dannon)\ **Post date:** [September 20, 2022, 2:16pm UTC](https://help.galaxyproject.org/t/disk-quota-full/8694/2 "2022-09-20T14:16:51Z")
If you click on your quota meter and go to the “Storage Dashboard” you will find a few options that can help you. The first thing I’d try is to request a quota refresh, which is the main button you see on that interface. This will recalculate your current usage, and might resolve your issue. A direct link to that on [usegalaxy.org](http://usegalaxy.org) is: [https://usegalaxy.org/storage](https://usegalaxy.org/storage) ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [May 16, 2024, 9:36pm UTC](https://help.galaxyproject.org/t/disk-quota-full/8694/3 "2024-05-16T21:36:16Z")
2 posts were split to a new topic: [Troubleshoot when over quota](https://help.galaxyproject.org/t/troubleshoot-when-over-quota/12523) ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [May 16, 2024, 9:36pm UTC](https://help.galaxyproject.org/t/disk-quota-full/8694/4 "2024-05-16T21:36:27Z")