# Failed local file upload with 504 timeout: Resolved at UseGalaxy.eu March 31 2023

**URL:** <https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754>\
**Category:** usegalaxy.eu support\
**Tags:** upload, server-side-error, server-status\
**Created:** [March 30, 2023, 8:18am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754 "2023-03-30T08:18:00Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![marek](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@marek](https://help.galaxyproject.org/u/marek)\
**Post date:** [March 30, 2023, 8:18am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/1 "2023-03-30T08:18:00Z")

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Hi,  
I’m unable to upload simple small (400 bytes) test file (fasta).  
The spinner keeps spinning and nothing gets uploaded.  
I’m getting 504 gateway time-out error from “/api/upload/resumable\_upload/”. The method works on “[usegalaxy.org](http://usegalaxy.org)”. I’ve tried different browsers and internet providers, I’ve also tried to switch autodetect and fasta format, but with no success.  
Is there anything I can do on my end (pasting file content is no-go for me, as actual files are much larger).

Thank you

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<div class="post-metadata">

**Author:** ![osman.merdan](https://avatars.discourse-cdn.com/v4/letter/o/7ab992/32.png) [@osman.merdan](https://help.galaxyproject.org/u/osman.merdan)\
**Post date:** [March 30, 2023, 10:09am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/2 "2023-03-30T10:09:59Z")

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I have encountered the same issue in the “[galaxy.eu](http://galaxy.eu)” server. Nothing uploads. Even small fasta files.

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<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [March 31, 2023, 1:02am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/3 "2023-03-31T01:02:42Z")

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Hi @marek and @osman.merdan

The [UseGalaxy.eu](http://UseGalaxy.eu) server had a maintenance event earlier but seems to be up now. Maybe try again?

Status: [https://status.galaxyproject.org/](https://status.galaxyproject.org/)  
Chat: [You're invited to talk on Matrix](https://matrix.to/#/!pTWTMgjwPzvoMkeBrf:gitter.im/%249Dg_EOH3Nnl3omnav85ufu6ELZ7_n62e_W1WF_A1-7Y?via=matrix.org&via=gitter.im&via=matrix.clareira.net)

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<div class="post-metadata">

**Author:** ![marek](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@marek](https://help.galaxyproject.org/u/marek)\
**Post date:** [March 31, 2023, 6:36am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/4 "2023-03-31T06:36:47Z")

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Hello,  
I don’t use galaxy often and it seems it was bad luck.

However, the upload still does not work for me. This time, it reports different error (502)

```auto
XHRPOSThttps://usegalaxy.eu/api/upload/resumable_upload/
[HTTP/1.1 502 Bad Gateway 13ms]

Failed because: Error: tus: unexpected response while creating upload, originated from request (method: POST, url: /api/upload/resumable_upload/, response code: 502, response text: <!DOCTYPE html>
<html>

   <head>
      <title>Galaxy Europe, error page</title>
      <link rel="canonical" href="https://usegalaxy-eu.github.io/error_pages/502.html">
   </head>
   <body>
     <iframe src="https://usegalaxy-eu.github.io/error_pages/502.html" style="position:fixed; top:0; left:0; bottom:0; right:0; width:100%; height:100%; border:none; margin:0; padding:0; overflow:hidden; z-index:999999;">
        <a href="https://usegalaxy-eu.github.io/error_pages/502.html">502</a>
     </iframe>
   </body>
</html>
, request id: n/a)
, will retry in 10 seconds

```

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<div class="post-metadata">

**Author:** ![Pamela\_Aceves](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/pamela_aceves/32/4162_2.png) [@Pamela\_Aceves](https://help.galaxyproject.org/u/Pamela_Aceves)\
**Post date:** [March 31, 2023, 7:54am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/5 "2023-03-31T07:54:14Z")

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Hi, same problem here with some BED files. From yesterday, nothing can be uploaded in Galaxy.

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<div class="post-metadata">

**Author:** ![marek](https://avatars.discourse-cdn.com/v4/letter/m/b2d939/32.png) [@marek](https://help.galaxyproject.org/u/marek)\
**Post date:** [March 31, 2023, 9:17am UTC](https://help.galaxyproject.org/t/failed-local-file-upload-with-504-timeout-resolved-at-usegalaxy-eu-march-31-2023/9754/6 "2023-03-31T09:17:35Z")

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As of now, the upload works.  
Thanks