Fastq interlacer: job runtime delays

[jennaj]

Hello @jaqueap

Please see the advice in this prior Q&A. It would apply for most public Galaxy servers, not just https://usegalaxy.org.

Queue time for Trinity

Hello @ngwj Queue times can vary by time of day, day of week, the tool, and how many other people are running that same tool at the same time. The best strategy is to start jobs up then allow them to run. Avoid deleting and rerunning in hopes of jobs running faster, as that only puts your job back at the end of the queue, extending wait time. If there are server issues, this is where to check: https://galaxyproject.statuspage.io/. Right now there are some issues with Support & Test Servers, bu…

If you still need to contact the administrators of a different public Galaxy server, contact information is usually on the home page of the server itself or noted in their directory listing here: Galaxy Platform Directory: Servers, Clouds, and Deployable Resources - Galaxy Community Hub

Thanks!