# Fastqcdump file issue **URL:** \ **Category:** usegalaxy.org support\ **Tags:** upload, troubleshooting\ **Created:** [March 19, 2024, 2:51am UTC](https://help.galaxyproject.org/t/fastqcdump-file-issue/11957 "2024-03-19T02:51:04Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [March 19, 2024, 5:24pm UTC](https://help.galaxyproject.org/t/fastqcdump-file-issue/11957/2 "2024-03-19T17:24:40Z")
Welcome, @Muhammad_Azhar QA tools will expect reads in fastqsanger or fastqsanger.gz format. You can use SRA accessions to extract from NCBI and that sort of data will be download. These tutorials have examples: > **[GTN Materials Search](https://training.galaxyproject.org/training-material/search2?query=sra)** > > Search for GTN materials by title and type. > [@Getting Data into Galaxy](https://help.galaxyproject.org/docs?topic=10868): > > Data Upload Use the Upload tool to load datasets into your historyarrow_up Files from your computer using Choose local files Files with a public URL using Paste/Fetch data Files from remote data sources using Choose remote filesflashlight files can be dragged and dropped to launch the Upload tool More choices includearrow_up arrow_up Use a data retrieval tool to load files into your history. See the tool panel for these options Copy datasets from Data → Data Libraries into your history Batch Uploadarrow_up arrow_up arrow_up All servers support a resume function directly through the Upload tool for very large local data loading. Data retrieved through all other methods is entirely remote and performance is dependent on the connection between that other service and the Galaxy server where you are working. [UseGalaxy.org](http://UseGalaxy.org) offers the custom command-line [galaxy-upload](https://github.com/galaxyproject/galaxy-upload) function. FTP Upload is available at some services, including [UseGalaxy.eu](http://UseGalaxy.eu) and [UseGalaxy.org.au](http://UseGalaxy.org.au). Q&Aspeech_balloon I tried to retrieve a batch of accessions from NCBI SRA, but the query failed! First, check your query terms. Most of these underlying tools expect one accession term per line without any extra spaces or blank lines. You can confirm by reviewing the tool form instructions. Next, try again! External data services can get busy and reject queries for unclear reasons. Trying again at a different time is a common solution. books Referencesmortar_board [Using Galaxy and Managing your Data](https://training.galaxyproject.org/training-material/topics/galaxy-interface/)grey_question Upload FAQs at [Galaxy FAQs](https://training.galaxyproject.org/training-material/faqs/galaxy/#data%20upload)hammer_and_wrench [GitHub - galaxyproject/galaxy-upload: Galaxy Upload Utility for the CLI](https://github.com/galaxyproject/galaxy-upload)warning [The usegalaxy.org FTP service will be decommissioned on August 12, 2022](https://help.galaxyproject.org/t/the-usegalaxy-org-ftp-service-will-be-decommissioned-on-august-12-2022/8318)mechanic [FAQ: What information should I include when reporting a problem?](https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_troubleshooting_reporting.html) Any persistent problems can be reported in a new question for community help. Be sure to provide enough context so others can review the situation exactly and quickly offer advice. Consider [FAQ: Sharing your History](https://training.galaxyproject.org/training-material/faqs/galaxy/histories_sharing.html) or posting content from the Job Information information_source view as described in [FAQ: Troubleshooting errors](https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_troubleshooting.html). If that is not enough to resolve the problem, maybe some screenshots from you would help to clarify what is going on? But please do review the tutorials first since I’m guessing something went wrong with how the reads were loaded if empty! --- _[View the full topic](https://help.galaxyproject.org/t/fastqcdump-file-issue/11957)._