Hi, I have been trying to connect through a FTP client to transfer some files to the main site. After the login is successful it fails to retrieve the directory files. What do I do to fix this? I tried using filezilla and cyberduck
Prior Q&A that includes even more help + troubleshooting: Search results for 'ftp-upload' - Galaxy Community Help
If that doesn’t work, please provide more details:
- Where are you working? URL if a public Galaxy server (sounds like it is). Describe if other
- What is the “host” name entered into Filezilla + Cyberduck. Note we can only check if this is correct for public Galaxy servers. If at a non-public server, you should contact the server admins for help – there are many ways to configure this function.