FTP upload could not connect to server

Have 24 fq.gz files (2 GB each) that I would like to upload to usegalaxy. eu. Using filezilla, I get the following error:
Status: Resolving address of galaxy.uni-freiburg.de
Status: Connecting to 132.230.68.85:21…
Error: Connection timed out after 20 seconds of inactivity
Error: Could not connect to server
Status: Disconnected from server
Any idea what goes wrong?

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Hi Henk,

please, follow the instructions at Galaxy Europe | FTP service instructions

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Hi Gianmauro,

Using the recommended suggestion to solve this problem, I get the following remarks:

Status: Resolving address of ftp.usegalaxy.org

Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.

Error: Could not connect to server

Status: Waiting to retry…

Status: Resolving address of ftp.usegalaxy.org

Status: Connection attempt failed with “EAI_NONAME - Neither nodename nor servname provided, or not known”.

Error: Could not connect to server

Any other suggesions?

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The hostname is ftp.usegalaxy.eu

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