# Galaxy france log in issue

**URL:** <https://help.galaxyproject.org/t/galaxy-france-log-in-issue/18287>\
**Category:** usegalaxy.eu support\
**Tags:** troubleshooting, usinggalaxy, usegalaxy-fr, workflow4metabolomics\
**Created:** [August 17, 2026, 5:54pm UTC](https://help.galaxyproject.org/t/galaxy-france-log-in-issue/18287 "2026-08-17T17:54:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![abul](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@abul](https://help.galaxyproject.org/u/abul)\
**Post date:** [August 17, 2026, 5:54pm UTC](https://help.galaxyproject.org/t/galaxy-france-log-in-issue/18287/1 "2026-08-17T17:54:13Z")

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**Subject: Workflow4Metabolomics Galaxy login page stuck on Loading**

Dear Workflow4Metabolomics team,

I have been unable to access the Workflow4Metabolomics Galaxy server for the past two days. When I open the login page, it remains stuck on “Loading…” and the Galaxy interface never finishes loading.

I have tried refreshing the page and using different browsers, but the problem persists.

Could you please check whether there is currently a problem with the Galaxy server or authentication service?

My W4M account contains important analysis histories and datasets, so I would appreciate your assistance.

Best regards,  
Abul Kasem Mohammad Mydul Islam

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [August 18, 2026, 3:58am UTC](https://help.galaxyproject.org/t/galaxy-france-log-in-issue/18287/2 "2026-08-18T03:58:49Z")

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Welcome @abul

Hopefully you have seen this by now, but the [https://workflow4metabolomics.usegalaxy.fr/](https://workflow4metabolomics.usegalaxy.fr/) server is undergoing some maintenance! Depending where you are in the world, the french time zone could be around now!

 ![20260817_workflow4metabolomics.usegalaxy.fr-admin](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/7/7d609c074c44b418a383ea44e60cd07b5338e283.png)

My guess was that they had some instability leading up to this, and that appears to be reflected in the server status graphs here:

> **[Galaxy Status Page](https://status.galaxyproject.org/)**

Once the banner clears, then please try again!

Hopefully this helps! 🙂

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [September 30, 2026, 11:45pm UTC](https://help.galaxyproject.org/t/galaxy-france-log-in-issue/18287/3 "2026-09-30T23:45:31Z")

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