# HISAT2: Unknown or invalid visualization: igv mesage

**URL:** <https://help.galaxyproject.org/t/hisat2-unknown-or-invalid-visualization-igv-mesage/15582>\
**Category:** usegalaxy.org support\
**Created:** [May 29, 2025, 4:58pm UTC](https://help.galaxyproject.org/t/hisat2-unknown-or-invalid-visualization-igv-mesage/15582 "2025-05-29T16:58:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jmachuca10](https://avatars.discourse-cdn.com/v4/letter/j/977dab/32.png) [@jmachuca10](https://help.galaxyproject.org/u/jmachuca10)\
**Post date:** [May 29, 2025, 4:58pm UTC](https://help.galaxyproject.org/t/hisat2-unknown-or-invalid-visualization-igv-mesage/15582/1 "2025-05-29T16:58:31Z")

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Hello,  
My HISAT2 files finished uploading and I wanted to view the data by clicking the eyeball icon, but I received this message: “Unknown or invalid visualization: igv”  
Can anyone help with this?  
Thank you!

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [May 29, 2025, 10:32pm UTC](https://help.galaxyproject.org/t/hisat2-unknown-or-invalid-visualization-igv-mesage/15582/2 "2025-05-29T22:32:57Z")

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Hi @jmachuca10

Let’s combined your question into the other one where the developer’s responded.

> [@Cannot Preview BAM File on usegalaxy.org – "Unknown or invalid visualization: igv"](https://help.galaxyproject.org/t/cannot-preview-bam-file-on-usegalaxy-org-unknown-or-invalid-visualization-igv/15561/4):
>
> Sorry for the inconvenience here – during the release candidate for 25.0 we got a little ahead of our skis. What you’re seeing is Galaxy trying to use the visualization-first framework for previewing datasets ([Visualization-First Display functionality by dannon · Pull Request #20190 · galaxyproject/galaxy · GitHub](https://github.com/galaxyproject/galaxy/pull/20190)). Deployed on main, bam is currently configured to use igv.js, which isn’t _quite_ yet available.
> 
> Thanks for the report, and we’ll get this resolved as soon as possible.

Thanks! 🙂

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<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [May 29, 2025, 10:33pm UTC](https://help.galaxyproject.org/t/hisat2-unknown-or-invalid-visualization-igv-mesage/15582/3 "2025-05-29T22:33:04Z")

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