# I am try to have DEGs but it doesn't work

**URL:** <https://help.galaxyproject.org/t/i-am-try-to-have-degs-but-it-doesnt-work/8715>\
**Category:** usegalaxy.org support\
**Tags:** server-side-delay, queued-gray-datasets\
**Created:** [September 23, 2022, 8:58am UTC](https://help.galaxyproject.org/t/i-am-try-to-have-degs-but-it-doesnt-work/8715 "2022-09-23T08:58:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Guerande29](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/guerande29/32/3675_2.png) [@Guerande29](https://help.galaxyproject.org/u/Guerande29)\
**Post date:** [September 23, 2022, 8:58am UTC](https://help.galaxyproject.org/t/i-am-try-to-have-degs-but-it-doesnt-work/8715/1 "2022-09-23T08:58:42Z")

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Hi, I am trying to have DEGs but I put all files .sf and I executed that but these process don’t started to run. I deleted all information that I don’t need to free space but is the same, could you help me please?

thank you very much

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [September 23, 2022, 6:06pm UTC](https://help.galaxyproject.org/t/i-am-try-to-have-degs-but-it-doesnt-work/8715/2 "2022-09-23T18:06:36Z")

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**Update**

Delays are confirmed. See the post below for details.

* * *

Hi @Guerande29

At least two of the public servers have been busy for other people.

For [usegalaxy.org](http://usegalaxy.org), we’ll post any updates here: [Fastp not running: Confirmed job delays at UseGalaxy.org 09/23/2022. Solution: allow queued jobs to process](https://help.galaxyproject.org/t/fastp-not-running/8720)

> [@Guerande29](#):
>
> I deleted all information that I don’t need to free space but is the same

How much free storage space an account has is unrelated to how jobs queue and process.

- [my-jobs-arent-running](https://training.galaxyproject.org/training-material/faqs/galaxy/#my-jobs-arent-running)
- [understanding-job-statuses](https://training.galaxyproject.org/training-material/faqs/galaxy/#understanding-job-statuses)

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**Author:** ![Guerande29](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/guerande29/32/3675_2.png) [@Guerande29](https://help.galaxyproject.org/u/Guerande29)\
**Post date:** [September 23, 2022, 8:20pm UTC](https://help.galaxyproject.org/t/i-am-try-to-have-degs-but-it-doesnt-work/8715/3 "2022-09-23T20:20:05Z")

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Ok, thank you. I will be patient 🙂