# Installation of VirtualBox OVA variant of the Planemo appliance

**URL:** <https://help.galaxyproject.org/t/installation-of-virtualbox-ova-variant-of-the-planemo-appliance/2466>\
**Category:** usegalaxy.org support\
**Tags:** galaxy-local\
**Created:** [November 15, 2019, 3:57pm UTC](https://help.galaxyproject.org/t/installation-of-virtualbox-ova-variant-of-the-planemo-appliance/2466 "2019-11-15T15:57:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SB\_UK](https://avatars.discourse-cdn.com/v4/letter/s/a88e57/32.png) [@SB\_UK](https://help.galaxyproject.org/u/SB_UK)\
**Post date:** [November 15, 2019, 3:57pm UTC](https://help.galaxyproject.org/t/installation-of-virtualbox-ova-variant-of-the-planemo-appliance/2466/1 "2019-11-15T15:57:27Z")

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Hi, I’ve followed the remarkable simple instructions here:  
[https://planemo.readthedocs.io/en/latest/appliance.html#launching-the-appliance-virtualbox-ova](https://planemo.readthedocs.io/en/latest/appliance.html#launching-the-appliance-virtualbox-ova) and it really should just work upon installation.  
Mine fails when I try to connect to localhost in a web browser with:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/7/79046ccd178c08acf74f2c9b4ab5f0a8562e5791.png)  
Absolutely no idea how to troublehoot this problem.  
Thanks, SB.

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**Author:** ![marten](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/marten/32/6_2.png) [@marten](https://help.galaxyproject.org/u/marten)\
**Post date:** [November 15, 2019, 4:00pm UTC](https://help.galaxyproject.org/t/installation-of-virtualbox-ova-variant-of-the-planemo-appliance/2466/2 "2019-11-15T16:00:06Z")

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How long since the start is this? Give it a minute or two, sometimes it takes a couple to start up especially on a weak VM. There is also a link on the desktop to see the log which would include any startup error you might be getting.

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**Author:** ![SB\_UK](https://avatars.discourse-cdn.com/v4/letter/s/a88e57/32.png) [@SB\_UK](https://help.galaxyproject.org/u/SB_UK)\
**Post date:** [November 18, 2019, 1:55pm UTC](https://help.galaxyproject.org/t/installation-of-virtualbox-ova-variant-of-the-planemo-appliance/2466/3 "2019-11-18T13:55:45Z")

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Thanks for the help Marten.  
Very strangely - the exact same image ‘hangs’ on one of my Win 10 PCs and works on another of them. I can see (thanks for pointing me to the log!) - that it’s hanging during installation.  
So - the .OVA worked well on 1 Ubuntu machine running VirtualBox, on 1 Win10 machine running VirtualBox and failed on 1 Win10 machine running VirtualBox - just in case this information helps anybody.  
Thanks again, SB.