# Issue with "tool\_conf.xml is None" despite it being present

**URL:** https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167
**Category:** Uncategorized
**Tags:** devops-administration, galaxy-local
**Created:** [December 13, 2024, 9:44am UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167 "2024-12-13T09:44:19Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![kmat](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/kmat/32/6471_2.png) [@kmat](https://help.galaxyproject.org/u/kmat)
#### Post date: [December 13, 2024, 9:44am UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167/1 "2024-12-13T09:44:19Z")

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Hi,

I’m encountering an issue when starting Galaxy where the following message appears in the logs, even though tool\_conf.xml exists:

`galaxy.tool_util.toolbox.base DEBUG 2024-12-12 15:40:04,804 [pN:main,p:3023829,tN:MainThread] Tool path for tool configuration /home/user1/galaxy/config/tool_conf.xml is None`

Here’s what I did:

1. Followed the instructions from [Get Galaxy](https://galaxyproject.org/admin/get-galaxy/) to set up Galaxy on my server.

2. Created galaxy.yml by running `cat galaxy/config/galaxy.yml.sample > galaxy/config/galaxy.yml ` Then I edited it as needed.

3. Started Galaxy with `sh galaxy/run.sh `

4. Later, I wanted to configure tools using tool\_conf.xml. So, I stopped Galaxy and created the file using: `cat galaxy/config/tool_conf.xml.sample > galaxy/config/tool_conf.xml` Then, I edited the file to include the necessary tool configurations.

After restarting Galaxy, the log keeps showing the above message (tool\_conf.xml in None).

Could someone help me understand why this is happening and how to resolve it?

Thanks!

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### Author: ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)
#### Post date: [December 13, 2024, 10:35pm UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167/2 "2024-12-13T22:35:09Z")

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Welcome, @kmat

We had another question today about problematic tool installs, so the help I would post back to you would be very similar. Would you like to take a look then let us know about any follow up questions you have?

- [Server Galaxy issue with installing tool dependencies - #2 by jennaj](https://help.galaxyproject.org/t/server-galaxy-issue-with-installing-tool-dependencies/14175/2)

Let’s start there, thanks! 🙂

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### Author: ![kmat](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/kmat/32/6471_2.png) [@kmat](https://help.galaxyproject.org/u/kmat)
#### Post date: [December 27, 2024, 5:57am UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167/3 "2024-12-27T05:57:16Z")

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I wasn’t able to fully resolve this issue, but deleting config/integrated\_tool\_panel.xml allowed the changes I made to config/tool\_conf.xml to be applied. The “…is None” message still appears, but I decided to leave it as is for now.

Thank you,

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### Author: ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)
#### Post date: [January 8, 2025, 11:20pm UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167/4 "2025-01-08T23:20:40Z")

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Hi @kmat

Ok, if tools are running for you (find the dependencies) and you are happy, we are happy! 🙂

More about the tool panel and different views can be found here → [Tool Panel Administration — Galaxy Project 24.2.dev0 documentation](https://docs.galaxyproject.org/en/latest/admin/tool_panel.html)

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### Author: ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)
#### Post date: [March 17, 2026, 4:43am UTC](https://help.galaxyproject.org/t/issue-with-tool-conf-xml-is-none-despite-it-being-present/14167/5 "2026-03-17T04:43:49Z")

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