# I've permanently deleted all the historical files, but the disk is still showing as full. **URL:** \ **Category:** Uncategorized\ **Tags:** queued-gray-datasets, storage-dashboard\ **Created:** [December 4, 2023, 9:01am UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270 "2023-12-04T09:01:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![ZCL](https://avatars.discourse-cdn.com/v4/letter/z/59ef9b/32.png) [@ZCL](https://help.galaxyproject.org/u/ZCL)\ **Post date:** [December 4, 2023, 9:01am UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/1 "2023-12-04T09:01:50Z")
I’ve permanently deleted all the historical files, but the disk is still showing as full. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 4, 2023, 5:56pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/2 "2023-12-04T17:56:02Z")
Welcome, @ZCL Did you check under the **User → Storage Dashboard** yet? That will find all data in your account. Then clear up data and use the **Refresh** function after purging large amounts of data. How long the reset takes can vary depending on the server where you are working … but generally can take up to a day. ---
**Author:** ![ZCL](https://avatars.discourse-cdn.com/v4/letter/z/59ef9b/32.png) [@ZCL](https://help.galaxyproject.org/u/ZCL)\ **Post date:** [December 6, 2023, 8:24am UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/3 "2023-12-06T08:24:56Z")
I have checked and indeed deleted all the history, but the disk space is still insufficient. ![image](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/4/4250d299e5cad43264c69b891c0fa440b7d42830.png) ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 6, 2023, 9:05pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/4 "2023-12-06T21:05:19Z")
Hi @ZCL That is just the active histories listing on the left, and one history on the right. Data has three states: active, deleted (staged to be purged, but still recoverable), and permanently deleted (purged). Only the last one clears up working space. Check under the storage summary location instead and you’ll probably spot where your data is so you can purge it. If not, you can screenshot those views and we can explain more for your exact use case. ---
**Author:** ![ZCL](https://avatars.discourse-cdn.com/v4/letter/z/59ef9b/32.png) [@ZCL](https://help.galaxyproject.org/u/ZCL)\ **Post date:** [December 7, 2023, 3:16am UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/5 "2023-12-07T03:16:06Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/3/37f14a81d98c1dd47e14819f53f58fbeec3efd25.png) ---
**Author:** ![ZCL](https://avatars.discourse-cdn.com/v4/letter/z/59ef9b/32.png) [@ZCL](https://help.galaxyproject.org/u/ZCL)\ **Post date:** [December 7, 2023, 6:37am UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/6 "2023-12-07T06:37:17Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/d/dc959b830b395f7b6d75d743331893f0fdfabb1a.png) Hello, I have refreshed again and confirmed that the history is permanently deleted and the disk space is currently normal. Thank you very much! But now there is a new problem, as shown in the figure, there is a problem uploading files from the local computer. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 7, 2023, 6:24pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/7 "2023-12-07T18:24:15Z")
Hi @ZCL Great, thanks for letting us know the data storage problem was resolved. Would you please start up a new topic question for the upload problem? Be sure to note the URL of the public server where you are working, and a bit about the dataset you are loading: what kind of data, the extension of the file on your computer, and what settings you are using in Galaxy. Using all defaults is recommended for all but a few datatypes. If Galaxy guesses wrong, that can be an important clue about a data issue. So please try a rerun that way before posting. Even if you used defaults to start with, a rerun also eliminates some transient problem being a factor. Thanks! ---
**Author:** ![ZCL](https://avatars.discourse-cdn.com/v4/letter/z/59ef9b/32.png) [@ZCL](https://help.galaxyproject.org/u/ZCL)\ **Post date:** [December 9, 2023, 3:05pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/8 "2023-12-09T15:05:04Z")
Yes, the problem has been solved and the file has been uploaded successfully. However, running chipseq mapper always fails, and has been repeated twice, still with no result. ![image](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/6/667f9637d1d95711d77c7318a52734fda7d2f2bf.png) ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 11, 2023, 3:09pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/9 "2023-12-11T15:09:08Z")
> [@ZCL](#): > > However, running chipseq mapper always fails, and has been repeated twice, still with no result. Hi @ZCL Glad the other functions are working. Please open a new topic for this new problem. Remember to include enough context: server URL, tool name, input data and settings, anything else you think is relevant. Thanks! ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 11, 2023, 3:09pm UTC](https://help.galaxyproject.org/t/ive-permanently-deleted-all-the-historical-files-but-the-disk-is-still-showing-as-full/11270/10 "2023-12-11T15:09:14Z")