# Job Error "unknown userid 819800" Sep 10th, 2022 -- Resolved, please try a rerun **URL:** \ **Category:** usegalaxy.org support\ **Tags:** mapping, server-side-error\ **Created:** [September 10, 2022, 8:16am UTC](https://help.galaxyproject.org/t/job-error-unknown-userid-819800-sep-10th-2022-resolved-please-try-a-rerun/8634 "2022-09-10T08:16:17Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [September 12, 2022, 4:43pm UTC](https://help.galaxyproject.org/t/job-error-unknown-userid-819800-sep-10th-2022-resolved-please-try-a-rerun/8634/3 "2022-09-12T16:43:59Z")
Hello @Vincent and @sweetroot The problem has been resolved. Thanks for reporting it! > [@Error : Could not lookup the current user's information: user: unknown userid 819800 -- Resolved at UseGalaxy.org 09/12/2022](https://help.galaxyproject.org/t/error-could-not-lookup-the-current-users-information-user-unknown-userid-819800-resolved-at-usegalaxy-org-09-12-2022/8654): > > Hello, I saw on some topics that I’m not the only one who have an error message, here by using DESEQ2 or featureCounts, or HISAT2… The message is the next one : ?[33mWARNING:?[0m Could not lookup the current user’s information: user: unknown userid 819800 Some help ? Thanks a lot --- _[View the full topic](https://help.galaxyproject.org/t/job-error-unknown-userid-819800-sep-10th-2022-resolved-please-try-a-rerun/8634)._