# Jobs not running (including file upload) - fastq files **URL:** \ **Category:** usegalaxy.eu support\ **Tags:** upload, queued-gray-datasets, server-status\ **Created:** [July 28, 2025, 8:48pm UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053 "2025-07-28T20:48:30Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![imperialadmiral121](https://avatars.discourse-cdn.com/v4/letter/i/43a26b/32.png) [@imperialadmiral121](https://help.galaxyproject.org/u/imperialadmiral121)\ **Post date:** [July 28, 2025, 8:48pm UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/1 "2025-07-28T20:48:30Z")
Hello, I was uploading and processing some fastqs today on [usegalaxy.eu](http://usegalaxy.eu), but they stopped uploading fully a few hours ago. Files that were in the upload queue completed the upload but are still grayed out (status: ‘This job is waiting to run’), and already-uploaded files are also not running (status: ‘This is a new dataset and not all of its data are available yet.’) I’m wondering if this is just due to heavy traffic after the maintenance or if the server is down. Thanks ---
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [July 29, 2025, 1:20am UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/2 "2025-07-29T01:20:22Z")
I’m having the same issues. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [July 29, 2025, 6:30am UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/3 "2025-07-29T06:30:23Z")
Hi @imperialadmiral121 and @Jon_Colman We’ll have to wait for the EU administrators to comment. They’ll see this topic and the others tomorrow. Ping @wm75 @bjoern.gruening Thanks! 🙂 Xref: [Galaxy Europe maintenance - 48 hrs downtime between 18:30 (CEST) on Fri, July 25 and 19:00 (CEST) on Sun, July 27](https://help.galaxyproject.org/t/galaxy-europe-maintenance-48-hrs-downtime-between-18-30-cest-on-fri-july-25-and-19-00-cest-on-sun-july-27/16021) Update: I was just able to load up a small file quickly. Let us know if the issues you both had are also resolved. Maybe the server was still starting up fully before? ---
**Author:** ![bjoern.gruening](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/bjoern.gruening/32/10_2.png) [@bjoern.gruening](https://help.galaxyproject.org/u/bjoern.gruening)\ **Post date:** [July 29, 2025, 6:55am UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/4 "2025-07-29T06:55:47Z")
We had a problem processing jobs approximately 4am to 7pm CEST. The issues should be resolved and I see Galaxy processing jobs again. Sorry for the inconvenience. Bjoern ---
**Author:** ![imperialadmiral121](https://avatars.discourse-cdn.com/v4/letter/i/43a26b/32.png) [@imperialadmiral121](https://help.galaxyproject.org/u/imperialadmiral121)\ **Post date:** [July 29, 2025, 2:56pm UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/5 "2025-07-29T14:56:58Z")
Thanks Bjoern, my jobs have processed now! ---
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [July 29, 2025, 4:03pm UTC](https://help.galaxyproject.org/t/jobs-not-running-including-file-upload-fastq-files/16053/6 "2025-07-29T16:03:01Z")
Looks good!