# Launched jobs that never start, since 6th October 2025

**URL:** <https://help.galaxyproject.org/t/launched-jobs-that-never-start-since-6th-october-2025/16361>\
**Category:** usegalaxy.eu support\
**Tags:** troubleshooting\
**Created:** [October 7, 2025, 3:30pm UTC](https://help.galaxyproject.org/t/launched-jobs-that-never-start-since-6th-october-2025/16361 "2025-10-07T15:30:15Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [October 7, 2025, 5:12pm UTC](https://help.galaxyproject.org/t/launched-jobs-that-never-start-since-6th-october-2025/16361/2 "2025-10-07T17:12:52Z")

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Hi @Silke_Jensen

The job queues are expected. Please try to avoid deleting and restarting jobs since that only puts your job back at the end of the queue again. If you do this often enough, you job may never have a chance to move up the queue and actually run!

Example topic where this is explained, with many more under #troubleshooting. In short, the public clusters are in use, are processing several thousands of jobs a day, and getting your jobs queued and _left queued_ is how to effectively compete for the shared public resources!

A workflow is the fastest way to queue a lot of jobs all at once but you can still work tool-by-tool, just expect that to take a bit more time since that will be waiting for a person to start up the next tool, instead of streaming the work.

> [@How to see the UseGalaxy.eu job queue statistics](https://help.galaxyproject.org/t/how-to-see-the-usegalaxy-eu-job-queue-statistics/11837/2):
>
> If a job is still executing (yellow/orange) then that means it is still running. It is usually best to let those complete. [Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/docs?topic=42)
> 
> * * *
> 
> ⏰ When working at [UseGalaxy.org](http://usegalaxy.org/), [UseGalaxy.eu](http://usegalaxy.eu/), or [UseGalaxy.org.au](http://usegalaxy.org.au/), your analysis jobs execute [at large scale academic clusters](https://training.galaxyproject.org/training-material/faqs/galaxy/#analysis). Hundreds of thousands of jobs process each month!
> 
> - Use a [Workflow](https://training.galaxyproject.org/training-material/search2?query=workflow) for batch work.
> - Allow [queued (grey color) and executing (yellow) datasets](https://training.galaxyproject.org/training-material/faqs/galaxy/datasets_job_status.html) to finish processing.
> - Deleting and rerunning puts your job back _at the end_ of the queue again!
> - Job priority is the exactly the same for everyone.
> - **Be patient**. Galaxy is a free service, when a lot of people are using it, [you may have to wait longer than usual](https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_jobs_not_running.html) (especially for ‘big’ jobs, e.g. alignments).
> 
> * * *
> 
> The EU server has a link to what the server is processing at any particular time. Today, right now, there are over 200 STAR jobs running. Maybe some of those are yours 🙂 The other servers do not post these stats publicly yet but all look about the same. To learn if something more is going on at the server level, you can check [https://status.galaxyproject.org/](https://status.galaxyproject.org/).
> 
> * * *
> 
> **Screenshots of EU server stats**
> 
> ![Screen Shot 2024-03-04 at 2.08.02 PM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/7/776bf9b831076661785156dadaedb221af32d26c.png)
> 
> ![Screen Shot 2024-03-04 at 2.06.53 PM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/7/7b81b451cb7aba2342cbe22a5967144e8ff63c10.png)
> 
> * * *
> 
> So, everything seems to be what is expected right now. I would suggest waiting for things to process. If you end up with some errors later on, and you need help interpreting the job logs, we can try to help more 🙂

* * *

For today, for the **Minimap2** statistics, there are about **10-12 jobs concurrently running** and **about 60 queued**. The server is processing about **900 total jobs** at any particular time.

The 60 queued will move into the ~10 processing as those cluster nodes are freed up by the current jobs. So, try to make sure your jobs are in that queued set or they won’t get a chance to run!

We hope this helps! 🚀

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_[View the full topic](https://help.galaxyproject.org/t/launched-jobs-that-never-start-since-6th-october-2025/16361)._