# msconvert jobs not queueing

**URL:** <https://help.galaxyproject.org/t/msconvert-jobs-not-queueing/12594>\
**Category:** usegalaxy.eu support\
**Tags:** tool-help, msconvert\
**Created:** [May 28, 2024, 9:27pm UTC](https://help.galaxyproject.org/t/msconvert-jobs-not-queueing/12594 "2024-05-28T21:27:36Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![RNyAy](https://avatars.discourse-cdn.com/v4/letter/r/edb3f5/32.png) [@RNyAy](https://help.galaxyproject.org/u/RNyAy)\
**Post date:** [May 28, 2024, 9:27pm UTC](https://help.galaxyproject.org/t/msconvert-jobs-not-queueing/12594/1 "2024-05-28T21:27:36Z")

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UPDATE: old tool versions still work, current one appears broken

msconvert jobs are not showing up in history (or running?) although I am routed to the page saying that it was submitted when I press Run. Any idea what is going on here?

I have used this tool before without issue.

Thanks for any insight

 ![Screenshot 2024-05-28 at 4.16.17 PM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/3/33b88e3758b6a84d358abea393957715eba76987.png)

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [May 28, 2024, 11:45pm UTC](https://help.galaxyproject.org/t/msconvert-jobs-not-queueing/12594/2 "2024-05-28T23:45:16Z")

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Hi @RNyAy

This is happening at [UseGalaxy.eu](http://UseGalaxy.eu) correct?

I can reproduce it there.

Let’s ping some of the people that can help: @wm75 or @bjoern.gruening