# multiple jobs stuck on queue in RNA STAR for almost 2 days

**URL:** <https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484>\
**Category:** usegalaxy.org support\
**Tags:** transcriptomics, queued-gray-datasets, rna\_star\
**Created:** [February 6, 2022, 8:52pm UTC](https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484 "2022-02-06T20:52:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Vu\_Ngo](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/vu_ngo/32/3100_2.png) [@Vu\_Ngo](https://help.galaxyproject.org/u/Vu_Ngo)\
**Post date:** [February 6, 2022, 8:52pm UTC](https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484/1 "2022-02-06T20:52:44Z")

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Hello,

I have several jobs waiting to run in RNA STAR for already for almost 2 days.  
Is there any trouble with this tool?  
I am using [usegalaxy.org](http://usegalaxy.org) server and my username vngo2.

Thanks

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [February 7, 2022, 5:36pm UTC](https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484/2 "2022-02-07T17:36:26Z")

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Hi @Vu_Ngo

For your case, the `RNA-STAR` jobs are completed and several downstream tools are now either queued or executing as expected.

The server was and still is very busy. The best strategy is to queue up jobs, then wait and allow them to execute as resources become available. The tool forms have an option to send an email notification – helpful when running batches. Workflows also have that notification option.

Try to avoid deleting and rerunning unless you need to change or adjust inputs/parameters. I added a tag to your post that links to prior Q&A + FAQs that explain how the job queues work if interested.

🙂

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<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2024, 7:43pm UTC](https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484/3 "2024-07-08T19:43:35Z")

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A post was split to a new topic: [How jobs queue and execute](https://help.galaxyproject.org/t/how-jobs-queue-and-execute/12901)

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<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2024, 7:42pm UTC](https://help.galaxyproject.org/t/multiple-jobs-stuck-on-queue-in-rna-star-for-almost-2-days/7484/4 "2024-07-08T19:42:57Z")

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