# Not receiving activation email

**URL:** <https://help.galaxyproject.org/t/not-receiving-activation-email/17210>\
**Category:** usegalaxy.org support\
**Tags:** account\
**Created:** [January 6, 2026, 10:45pm UTC](https://help.galaxyproject.org/t/not-receiving-activation-email/17210 "2026-01-06T22:45:41Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [January 8, 2026, 7:48pm UTC](https://help.galaxyproject.org/t/not-receiving-activation-email/17210/6 "2026-01-08T19:48:40Z")

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Everything is fully resolved now, so I am going to close this out and merge it with the other topic people were using to let us know about the problem. Thank you again for reporting this so quickly!! → [Corrected Jan 8 2026 re Not receiving confirmation email from UseGalaxy.org](https://help.galaxyproject.org/t/corrected-jan-8-2026-re-not-receiving-confirmation-email-from-usegalaxy-org/17209)

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_[View the full topic](https://help.galaxyproject.org/t/not-receiving-activation-email/17210)._