Problem with accessing earlier uploaded file and Error while uploading same file now


I have seen the notice on home page a month before says that about problem for jobs
accession and request to rerun the important jobs. Earlier problem was to access to the older executed jobs, but I could able to open uploaded files. Recently when tried to open past uploaded files I can’t able to open. And when I have tried to upload again following error occurred. I have tried couple of times but same error like below when I tried to open stdout and stderr it is showing blank page.


Please suggest the way out.

Thank you

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There may be a problem with the compressed file. Try uncompressing first, checking to make sure the data is intact, then loading that uncompressed fasta up to Galaxy.


Hi @jennaj
Got it. Thank you

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