Does this mean accessing some internal Galaxy server that is hosted by your University? Other people use it, there is an administrator, and you are also an administrator?
If this means just opening a browser window for the same server above, but from a different computer, then you are still using the same Galaxy account/server for work.
If the above is true, contact the admins that are running the technical side of the server. They can check the server logs. It is very likely that more memory needs to be allocated for this job on whatever cluster they attached.
If instead, you are running your own Galaxy (whether on a university server and/or your own computer), please explain the source. Is it from a https://getgalaxy.org GitHub install and is this current with version
19.01? Or, some docker version (which URL did you source it from? there are a few, including training versions). The job is almost certainly running out of resources (most likely memory – and that is different from the amount of disk space you may have available). We can point you to server administration docs/tutorials.