# RNAstar is not running

**URL:** <https://help.galaxyproject.org/t/rnastar-is-not-running/12247>\
**Category:** Uncategorized\
**Tags:** queued-gray-datasets\
**Created:** [April 18, 2024, 12:56pm UTC](https://help.galaxyproject.org/t/rnastar-is-not-running/12247 "2024-04-18T12:56:29Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [April 18, 2024, 5:35pm UTC](https://help.galaxyproject.org/t/rnastar-is-not-running/12247/2 "2024-04-18T17:35:15Z")

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Hi @Coral

Your jobs sounds like they are queued. That is normal and expected.

> [@Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/t/troubleshooting-resources-for-errors-or-unexpected-results/42/1):
>
> ⏰ When working at [UseGalaxy.org](http://UseGalaxy.org), [UseGalaxy.eu](http://UseGalaxy.eu), or [UseGalaxy.org.au](http://UseGalaxy.org.au), your analysis jobs execute [at large scale academic clusters](https://training.galaxyproject.org/training-material/faqs/galaxy/#analysis). Hundreds of thousands of jobs process each month!
> 
> - Use a [Workflow](https://training.galaxyproject.org/training-material/search2?query=workflow) for batch work.
> - Allow [queued (grey color) and executing (yellow) datasets](https://training.galaxyproject.org/training-material/faqs/galaxy/datasets_job_status.html) to finish processing.
> - Deleting and rerunning puts your job back _at the end_ of the queue again!
> - Job priority is the exactly the same for everyone.
> - **Be patient**. Galaxy is a free service, when a lot of people are using it, [you may have to wait longer than usual](https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_jobs_not_running.html) (especially for ‘big’ jobs, e.g. alignments).

Every time you start a job, it is added to the queue for the cluster that processes that type of job. Sometimes you’ll need to wait while other people’s jobs that were started before yours complete. This is done fairly: some of your jobs run, some of other people’s jobs run, more of yours, repeat.

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_[View the full topic](https://help.galaxyproject.org/t/rnastar-is-not-running/12247)._