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I received an error after I used the usegalaxy.
how i can contact the admin

You just did. Describe what you were doing, when, and what was the error please.

Dear sir ,

i used th usegalaxy.org, after long period more than 24 hours , they give me the below error

i am working at whole geome alignment , i have 5 strain and cdc317 refrence strain .

i do alignment between CDC317 and GA1 to try multiple alignment option cluster W the website but i think this not running well

i dont have any exprince with bioinformatics software . so how can you help me . i will appriciate your offer

my objective to alignment the 5 starin to the refrence gene to call SNPs , the organism is C. parapsilosis

thanks for your help

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Dina Hussein Marzouq Yamin

Department of Medical Microbiology and Parasitology
School of Medical sciences

Health Campus

Universiti Sains Malaysia

16150 Kubang kerian

Kelantan, Malaysia

The error seems to indicate that the network connection between you and Galaxy timed out. I have trouble understanding when do you see this error, could you please clarify?

I do the alignment between reference genome size more than 13 MB and other genome strain with the same size.

this process takes more than 24 h under monitoring then I leave and when I back to my computer I read this error.

the reference gene can download from this link

https://www.ncbi.nlm.nih.gov/Traces/wgs/?val=cabe01000001.1

the GA1 genome can be download from the link

https://www.ncbi.nlm.nih.gov/Traces/wgs/?val=CBZQ02

If you refresh the page, do you see the results of your run?

No result , i think it is not working

I am not sure if the program can deal with huge size of fasta file

They compare between 13 Mb and 13Mb

Dina Hussein Marzouq Yamin

Department of Medical Microbiology and Parasitology
School of Medical sciences

Health Campus

Universiti Sains Malaysia

16150 Kubang kerian

Kelantan, Malaysia