# Server actions processing issues

**URL:** <https://help.galaxyproject.org/t/server-actions-processing-issues/5798>\
**Category:** Uncategorized\
**Tags:** devops-administration, galaxy-local, usinggalaxy, devops\
**Created:** [April 14, 2021, 2:59pm UTC](https://help.galaxyproject.org/t/server-actions-processing-issues/5798 "2021-04-14T14:59:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![clsven](https://avatars.discourse-cdn.com/v4/letter/c/c2a13f/32.png) [@clsven](https://help.galaxyproject.org/u/clsven)\
**Post date:** [April 14, 2021, 2:59pm UTC](https://help.galaxyproject.org/t/server-actions-processing-issues/5798/1 "2021-04-14T14:59:31Z")

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Hello everybody,

I have been getting this error message multiple times now since I queued a lot of jobs in the Trim Raw Reads tool. I get the same message when trying to purge my deleted data sets:

 ![server error](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/7/76e56652b62ab4eb6a56f66501403f38c6afb49a.png)

Should I just wait and see if the problem persists or can I reset somehow?

Thank you for your help.

Best,  
Sven

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [April 15, 2021, 1:17am UTC](https://help.galaxyproject.org/t/server-actions-processing-issues/5798/2 "2021-04-15T01:17:18Z")

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Hi @clsven

This usually means that the server you are working at is very busy. Given that it occurred across multiple actions, the best first-pass solution is to wait a bit then try again.

It looks like you are working on your own Galaxy server. A local Galaxy server uses your own computer for computational resources unless you configured it differently. Also, the version of Galaxy appears to be a few years out of date.

Upgrading your server would be a very good idea, especially if you installed newer tools: [Releases — Galaxy Project 21.01 documentation](https://docs.galaxyproject.org/en/master/releases/index.html)

Advanced configuration help is here: [Galaxy Deployment & Administration — Galaxy Project 21.01 documentation](https://docs.galaxyproject.org/en/master/admin/index.html#)

Admin training is here: [GitHub - galaxyproject/admin-training: Galaxy Admin Training](https://github.com/galaxyproject/admin-training/tree/2021-online)

Thanks!

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**Author:** ![clsven](https://avatars.discourse-cdn.com/v4/letter/c/c2a13f/32.png) [@clsven](https://help.galaxyproject.org/u/clsven)\
**Post date:** [April 15, 2021, 7:37am UTC](https://help.galaxyproject.org/t/server-actions-processing-issues/5798/3 "2021-04-15T07:37:48Z")

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Hi @jennaj

Thank you for your reply. Yes, it is a local Galaxy server but it is not my own one. It is called “CAFU - A Galaxy framework for exploring unmapped RNA-Seq data” and is accessible under [http://omicstudio.cloud:4001/](http://omicstudio.cloud:4001/)

So I guess I should contact the people running that server then?

Best,  
Sven

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [April 15, 2021, 6:38pm UTC](https://help.galaxyproject.org/t/server-actions-processing-issues/5798/4 "2021-04-15T18:38:59Z")

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> [@clsven](#):
>
> So I guess I should contact the people running that server then?

Yes, the administrators of that server would be the people for you to contact.

> **[CAFU - Galaxy Community Hub](https://galaxyproject.org/use/cafu/)**
>
> All about Galaxy and its community.

They can always reach out to the Galaxy Admin working group if they need help beyond what the docs cover. Gitter would be a good place to start for them: [https://gitter.im/galaxyproject/admins](https://gitter.im/galaxyproject/admins)