# Snippy is taking over 24 hours to get started - is this normal (resolved)

**URL:** <https://help.galaxyproject.org/t/snippy-is-taking-over-24-hours-to-get-started-is-this-normal-resolved/18113>\
**Category:** Uncategorized\
**Tags:** troubleshooting\
**Created:** [June 27, 2026, 5:26pm UTC](https://help.galaxyproject.org/t/snippy-is-taking-over-24-hours-to-get-started-is-this-normal-resolved/18113 "2026-06-27T17:26:56Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Ken\_Saville](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/ken_saville/32/6228_2.png) [@Ken\_Saville](https://help.galaxyproject.org/u/Ken_Saville)\
**Post date:** [June 27, 2026, 5:26pm UTC](https://help.galaxyproject.org/t/snippy-is-taking-over-24-hours-to-get-started-is-this-normal-resolved/18113/1 "2026-06-27T17:26:56Z")

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Snippy is taking over 24 hours to get started - is this normal

It runs on the .eu site but not .org

Here’s a link to my history

[Snippy is taking over 24 hours to get started - is this normal](https://usegalaxy.org/u/kjs-albion/h/snippy-on-vnat-sequences-3-3)

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**Author:** ![igor](https://avatars.discourse-cdn.com/v4/letter/i/dec6dc/32.png) [@igor](https://help.galaxyproject.org/u/igor)\
**Post date:** [June 29, 2026, 2:09am UTC](https://help.galaxyproject.org/t/snippy-is-taking-over-24-hours-to-get-started-is-this-normal-resolved/18113/2 "2026-06-29T02:09:03Z")

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Hi @Ken_Saville,

Nope, it is not normal. It seems something is wrong with the ORG server at the moment. You can use Galaxy Europe until it is fixed.

Kind regards,

Igor

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 22, 2026, 10:10pm UTC](https://help.galaxyproject.org/t/snippy-is-taking-over-24-hours-to-get-started-is-this-normal-resolved/18113/3 "2026-07-22T22:10:57Z")

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