# Storage quota exceeded - despite purging all deleted datasets/histories and refreshing

**URL:** <https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994>\
**Category:** usegalaxy.org support\
**Tags:** storage-dashboard\
**Created:** [October 17, 2023, 5:54pm UTC](https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994 "2023-10-17T17:54:59Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![jnico2469](https://avatars.discourse-cdn.com/v4/letter/j/a4c791/32.png) [@jnico2469](https://help.galaxyproject.org/u/jnico2469)\
**Post date:** [October 17, 2023, 5:54pm UTC](https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994/1 "2023-10-17T17:54:59Z")

</div>

Hi!

I have gone through the other forum posts where display storage exceeded quota.

I have:  
1- deleted all not needed datasets and histories  
2 - purged deleted data  
3 - Above includes going through the “storage dashboard” and freeing up disk usage  
4 - Clicked refresh on the storage dashboard and allowed to run to completion

When I visually explore the usage this is what it now says:

 ![Screenshot 2023-10-17 at 10.48.52 AM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/0/06d309c63cadd7d6f1fe04d3a0d53d030ab2269a.png)  
 ![Screenshot 2023-10-17 at 10.54.20 AM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/f/ff5283f4bcd9f0907198b2f968fa6a6043578d3c.png)

Please help? Thank you!

---

<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [October 17, 2023, 7:01pm UTC](https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994/2 "2023-10-17T19:01:04Z")

</div>

Hi @jnico2469

I’m writing you a direct message at this forum with instructions.

Please find the notification in the top right upper corner.

---

<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [October 18, 2023, 4:47pm UTC](https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994/3 "2023-10-18T16:47:35Z")

</div>

Update: The server took a few hours to catch up, and the current quota recalculation is now correct.

---

<div class="post-metadata">

**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [October 21, 2025, 8:40pm UTC](https://help.galaxyproject.org/t/storage-quota-exceeded-despite-purging-all-deleted-datasets-histories-and-refreshing/10994/4 "2025-10-21T20:40:27Z")

</div>


