# structural workflow fails

**URL:** <https://help.galaxyproject.org/t/structural-workflow-fails/15609>\
**Category:** usegalaxy.org support\
**Tags:** genome-annotation\
**Created:** [June 2, 2025, 8:37am UTC](https://help.galaxyproject.org/t/structural-workflow-fails/15609 "2025-06-02T08:37:00Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![lena.bue](https://avatars.discourse-cdn.com/v4/letter/l/9de0a6/32.png) [@lena.bue](https://help.galaxyproject.org/u/lena.bue)\
**Post date:** [June 2, 2025, 8:37am UTC](https://help.galaxyproject.org/t/structural-workflow-fails/15609/1 "2025-06-02T08:37:00Z")

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Hi Galaxy Support,

I’m running the **CPT Phage Structural Workflow** on, but it consistently fails at step 25, which involves the **Apollo Create or Update** tool. The error I receive is a **You do not have access to any organism on this server. Please contact your administrator.** , and it seems related to the Apollo API.

How can I login to Apollo and finalize the workflow?

Thanks a lot in advance!

Best regards,  
Lena

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**Author:** ![GodEmperorLemons](https://avatars.discourse-cdn.com/v4/letter/g/a587f6/32.png) [@GodEmperorLemons](https://help.galaxyproject.org/u/GodEmperorLemons)\
**Post date:** [June 4, 2025, 5:13am UTC](https://help.galaxyproject.org/t/structural-workflow-fails/15609/2 "2025-06-04T05:13:58Z")

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I am also having errors at this stage of the structural workflow while trying to see how it works - though in my case it is giving me a ‘504 Gateway Time-out’ error instead.

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2025, 11:38pm UTC](https://help.galaxyproject.org/t/structural-workflow-fails/15609/3 "2025-07-08T23:38:27Z")

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Hello @GodEmperorLemons and @lena.bue

Thanks for confirming the issue! Let’s combined into this open topic → [Apollo Create or Update Organism error](https://help.galaxyproject.org/t/apollo-create-or-update-organism-error/15397)

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [July 8, 2025, 11:38pm UTC](https://help.galaxyproject.org/t/structural-workflow-fails/15609/4 "2025-07-08T23:38:32Z")

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Closed on July 8, 2025, 11:38pm UTC


