# Troubleshooting paused jobs **URL:** \ **Category:** usegalaxy.org support\ **Tags:** storage-dashboard, paused-jobs\ **Created:** [September 16, 2019, 8:35am UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123 "2019-09-16T08:35:00Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Simon\_Mcglynn](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/simon_mcglynn/32/779_2.png) [@Simon\_Mcglynn](https://help.galaxyproject.org/u/Simon_Mcglynn)\ **Post date:** [September 16, 2019, 8:35am UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123/1 "2019-09-16T08:35:00Z")
I was uploading a few datasets but I forgot to log in and quickly went over disk quota, I logged in and began uploading once more. Once I was done I’d a quick scroll through to make sure everything was alright and found that the 3 datasets I tried to upload when I went over quota were paused. I followed the instructions given and pressed resume paused jobs in the History options and was told the jobs were resumed but they quite clearly haven’t been. Am I somehow pressing the wrong button or is there smething else I’m missing here? ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [September 16, 2019, 3:06pm UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123/2 "2019-09-16T15:06:02Z")
Hello @Simon_Mcglynn Try logging out of Galaxy then back in again to reset your account state. Re-Upload any datasets that are incomplete. The “resuming upload” functions will probably not work with your particular case (created an account during an unstable dataset upload phase-state). Then permanently delete (purge) any of the partial datasets to recover quota space, before you begin to work with the full/complete datasets. - Troubleshooting: [Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/t/troubleshooting-resources-for-errors-or-unexpected-results/42) - FAQs: [https://galaxyproject.org/support](https://galaxyproject.org/support), Start with - Getting an account at Galaxy Main ([http://usegalaxy.org](http://usegalaxy.org)) - Loading Data ---
**Author:** ![Simon\_Mcglynn](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/simon_mcglynn/32/779_2.png) [@Simon\_Mcglynn](https://help.galaxyproject.org/u/Simon_Mcglynn)\ **Post date:** [September 16, 2019, 3:23pm UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123/3 "2019-09-16T15:23:46Z")
Thank you very much, I’ll get right on that. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [March 17, 2026, 6:39am UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123/4 "2026-03-17T06:39:22Z")
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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [April 8, 2026, 12:01am UTC](https://help.galaxyproject.org/t/troubleshooting-paused-jobs/2123/5 "2026-04-08T00:01:42Z")
2026 Update! Large data uploads are a perfect fit! [How to access your Self Serve extended data storage at UseGalaxy servers!](https://help.galaxyproject.org/t/how-to-access-your-self-serve-extended-data-storage-at-usegalaxy-servers/13193/). Review all your work under #storage-dashboard. **If a workflow is executing** , you may need to stop it #paused-jobs, rearrange your data, then start it again. Consider using your extended quota space for large raw files and permanent storage for workflow outputs.