# Unable to run ITs; Galaxy could not be reached **URL:** \ **Category:** usegalaxy.org support\ **Created:** [June 18, 2026, 2:56pm UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082 "2026-06-18T14:56:23Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![rheiland](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/rheiland/32/6369_2.png) [@rheiland](https://help.galaxyproject.org/u/rheiland)\ **Post date:** [June 18, 2026, 2:56pm UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082/1 "2026-06-18T14:56:23Z")
I’m currently unable to run ITs it seems. For JupyterLab or RStudio, I get: Galaxy could not be reached .You are seeing this message because a request to Galaxy timed out or was refused… For my IT, PhysiCell Studio, I get: 502 Bad Gateway. nginx/1.20.1 ---
**Author:** ![richard\_aaron](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/richard_aaron/32/8780_2.png) [@richard\_aaron](https://help.galaxyproject.org/u/richard_aaron)\ **Post date:** [June 18, 2026, 7:55pm UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082/2 "2026-06-18T19:55:19Z")
Same for me with Rstudio. It happened to me yesterday as well. Gemini said to wait until the box in the right hand of the screen to turn green rather than amber, which it never did. Here is the history: > **[Galaxy](https://usegalaxy.org/published/history?id=bbd44e69cb8906b502ab883f2779c69e)** > > Galaxy is a community-driven web-based analysis platform for life science research. It has been running for 40 minutes. I have refreshed the history hoping for the amber box to turn green but no change. Here is screen shot of the tool: ![Screenshot 2026-06-18 164055](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/a/aa29c0db393054f7cdd2087d193073c6ccec1dfe.png) ---
**Author:** ![richard\_aaron](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/richard_aaron/32/8780_2.png) [@richard\_aaron](https://help.galaxyproject.org/u/richard_aaron)\ **Post date:** [June 19, 2026, 4:37pm UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082/3 "2026-06-19T16:37:42Z")
Still trying to get this to run. Rstudio still does not work. I tried jupyter notebooks and I get the same error. Also, tried it on the microsoft browser instead of chrome. No luck there either. I signed up for [usegalaxy.eu](http://usegalaxy.eu) and it worked fine. ---
**Author:** ![rheiland](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/rheiland/32/6369_2.png) [@rheiland](https://help.galaxyproject.org/u/rheiland)\ **Post date:** [June 22, 2026, 11:03am UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082/4 "2026-06-22T11:03:15Z")
I’m still having the same problem on [usegalaxy.org](http://usegalaxy.org) ---
**Author:** ![nate](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/nate/32/1752_2.png) [@nate](https://help.galaxyproject.org/u/nate)\ **Post date:** [June 23, 2026, 6:49am UTC](https://help.galaxyproject.org/t/unable-to-run-its-galaxy-could-not-be-reached/18082/5 "2026-06-23T06:49:01Z")
Apologies for the trouble, this should be fixed now.