# Uploading not working Direct upload and File Transfer **URL:** \ **Category:** usegalaxy.org support\ **Tags:** history-transfer, upload\ **Created:** [April 7, 2025, 6:36pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185 "2025-04-07T18:36:52Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [April 7, 2025, 6:36pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/1 "2025-04-07T18:36:52Z")
I noticed a problem this morning, I was trying to move a couple files from [galaxy.org](http://galaxy.org) to [galaxy.eu](http://galaxy.eu), no problems there. I wasn’t able to move files from [galaxy.eu](http://galaxy.eu) to [galaxy.org](http://galaxy.org), error message. So I tried directly uploading from my computer to [galaxy.org](http://galaxy.org) and am having same issues. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [April 7, 2025, 6:43pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/2 "2025-04-07T18:43:41Z")
Hi @Jon_Colman It sounds like you are having trouble getting data loaded at [UseGalaxy.eu](http://UseGalaxy.eu). From any source, the EU server or your desktop. I’m running some tests, but if you want to share back some screenshots, that might help. I’m curious if it is a particular file type. I’ll try the history import with my tests too. More soon, and thanks for reporting the issue! 🙂 ---
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [April 7, 2025, 6:54pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/3 "2025-04-07T18:54:39Z")
This is the only message that shows with transfer or upload. ### Dataset Error Report An error occurred while running the tool **DATA\_FETCH**. ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [April 7, 2025, 7:12pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/4 "2025-04-07T19:12:09Z")
Thanks @Jon_Colman I was able to reproduce the problems, and it isn’t just with Upload or transfers. More soon! ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [April 7, 2025, 8:15pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/5 "2025-04-07T20:15:02Z")
Hi @Jon_Colman The issue was a short problem on the server that is now resolved. Please try rerunning anything that failed again now. That could be an upload, history transfer or a tool run. The rerun should resolve the problems. For anyone else reading, you may see this reported as a red dataset with a message like this. > Job failed ![Screen Shot 2025-04-07 at 1.14.10 PM](https://us1.discourse-cdn.com/flex020/uploads/galaxy/original/2X/2/2eca3253e5d68cb2c49b7cbb964ae327f945ee03.png) Thanks! 🚀 ---
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [April 7, 2025, 9:27pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/6 "2025-04-07T21:27:53Z")
I thought it started working, I got one file to transfer ok, then the next one failed. I tried it again it’s not failing anyways, but only shows gray (job waiting to run) on both transfer and direct upload. ---
**Author:** ![Jon\_Colman](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jon_colman/32/5694_2.png) [@Jon\_Colman](https://help.galaxyproject.org/u/Jon_Colman)\ **Post date:** [April 7, 2025, 9:54pm UTC](https://help.galaxyproject.org/t/uploading-not-working-direct-upload-and-file-transfer/15185/7 "2025-04-07T21:54:52Z")
Seems to be uploading now!! Thanks!