# usegalaxy error "maximum allowed job run time" **URL:** \ **Category:** Uncategorized\ **Tags:** troubleshooting\ **Created:** [December 18, 2020, 8:44pm UTC](https://help.galaxyproject.org/t/usegalaxy-error-maximum-allowed-job-run-time/5043 "2020-12-18T20:44:11Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [December 18, 2020, 10:39pm UTC](https://help.galaxyproject.org/t/usegalaxy-error-maximum-allowed-job-run-time/5043/2 "2020-12-18T22:39:25Z")
Hello, The data is either actually too large to execute on the public server or there is an input problem. How to check FAQ: [Galaxy Support - Galaxy Community Hub](https://galaxyproject.org/support/) \>\> [My job ended with an error. What can I do?](https://galaxyproject.org/support/tool-error/) \>\> [Job and Tool Error Help - Galaxy Community Hub](https://galaxyproject.org/support/tool-error/#type-execution-exceeds-maximum-allowed-job-run-time-walltime) All resources: > [@Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/t/troubleshooting-resources-for-errors-or-unexpected-results/42): > > Check to see if there is a known usegalaxy.\* server issue. Server Status: [https://status.galaxyproject.org/](https://status.galaxyproject.org/) If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate transient server issues too short in duration to trigger a statuspage warning. Next, start by reviewing the troubleshooting FAQ. Common reasons and solutions for tool errors are explained. Most job errors can be resolved by correcting your input data’s format/content. Others indica… Thanks! --- _[View the full topic](https://help.galaxyproject.org/t/usegalaxy-error-maximum-allowed-job-run-time/5043)._