# why Galaxy huttenhower lab is not working ? **URL:** \ **Category:** Uncategorized\ **Tags:** galaxy-biobakery\ **Created:** [October 12, 2023, 5:50am UTC](https://help.galaxyproject.org/t/why-galaxy-huttenhower-lab-is-not-working/10940 "2023-10-12T05:50:00Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Ezhil\_Arasi](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/ezhil_arasi/32/4800_2.png) [@Ezhil\_Arasi](https://help.galaxyproject.org/u/Ezhil_Arasi)\ **Post date:** [October 12, 2023, 5:50am UTC](https://help.galaxyproject.org/t/why-galaxy-huttenhower-lab-is-not-working/10940/1 "2023-10-12T05:50:00Z")
I am currently doing lefse analysis. but for the past 4 days, the Galaxy Huttenhower lab page has not opened. says 502 bad gateway ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [October 12, 2023, 4:32pm UTC](https://help.galaxyproject.org/t/why-galaxy-huttenhower-lab-is-not-working/10940/2 "2023-10-12T16:32:22Z")
Hi @Ezhil_Arasi That public server is run by a lab that hosts their own dedicated help forum. Try checking there instead for updates. I see a few topics that seem related to the current issue: [The bioBakery help forum](https://forum.biobakery.org/latest) Update: this seems to be the primary post to follow for updates: [No access to online LefSe - #5 by Kelsey\_Thompson - LEfSe - The bioBakery help forum](https://forum.biobakery.org/t/no-access-to-online-lefse/6038/5) > [@Data import LEfSe error: Cannot count lines in file](https://help.galaxyproject.org/t/data-import-lefse-error-cannot-count-lines-in-file/10187/9): > > Welcome, @Xueqian_Yin When working at that server, you should use the resources they host to ask questions, especially for errors that seem to be server side. I just checked again and they do have a dedicated forum. The link is on the server’s homepage. I needed to copy and paste it into a new browser window to get the connection correct. Maybe try that way too? Or, just go here: [https://forum.biobakery.org/](https://forum.biobakery.org/) ---
**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [January 16, 2025, 6:08pm UTC](https://help.galaxyproject.org/t/why-galaxy-huttenhower-lab-is-not-working/10940/3 "2025-01-16T18:08:09Z")
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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\ **Post date:** [February 14, 2025, 9:05pm UTC](https://help.galaxyproject.org/t/why-galaxy-huttenhower-lab-is-not-working/10940/4 "2025-02-14T21:05:51Z")
For anyone having problems at that server, this is where to ask your question. They host unique versions of this tool and you’ll find resources and discussion at their dedicated forum. 🧑‍🔬 > [@Troubleshooting resources for errors or unexpected results](https://help.galaxyproject.org/t/troubleshooting-resources-for-errors-or-unexpected-results/42/1): > > #### Alternative support forums > > When working at certain Galaxy sites, questions are best asked at the places the scientists who run the server host discussions. They can also let you know if there happen to be any current technical problems that may be impacting your analysis. These are the ones we know about… > > 🥯 **[Galaxy.bioBakery.org](http://Galaxy.bioBakery.org)** → [https://forum.biobakery.org](https://forum.biobakery.org) > This server was previously hosted at [Galaxy](http://huttenhower.sph.harvard.edu/galaxy/), and prior Q&A here is tagged #galaxy-huttenhower