# Why my jobs are being queued for more than 24 hours and still waiting

**URL:** <https://help.galaxyproject.org/t/why-my-jobs-are-being-queued-for-more-than-24-hours-and-still-waiting/17708>\
**Category:** Uncategorized\
**Tags:** queued-gray-datasets\
**Created:** [May 5, 2026, 11:37am UTC](https://help.galaxyproject.org/t/why-my-jobs-are-being-queued-for-more-than-24-hours-and-still-waiting/17708 "2026-05-05T11:37:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![vichetra\_sam](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/vichetra_sam/32/8546_2.png) [@vichetra\_sam](https://help.galaxyproject.org/u/vichetra_sam)\
**Post date:** [May 5, 2026, 11:37am UTC](https://help.galaxyproject.org/t/why-my-jobs-are-being-queued-for-more-than-24-hours-and-still-waiting/17708/1 "2026-05-05T11:37:07Z")

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Hi I submitted a job more than 24 hours ago, and it is still waiting in a queue.

I find it a bit unusual .

How could I reach out the admin for help ?

Regards.

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**Author:** ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)\
**Post date:** [May 6, 2026, 4:24pm UTC](https://help.galaxyproject.org/t/why-my-jobs-are-being-queued-for-more-than-24-hours-and-still-waiting/17708/2 "2026-05-06T16:24:50Z")

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Hi @vichetra_sam

Jobs queues are expected! There are more details in topics with → #queued-gray-datasets. Sort by the most recent to see if anyone else is reporting a problem at the server.

If the situation seems new, you are welcome to share a few more details, and we can look into this closer! We can help to make sure your jobs are actually queued and that the server is OK technically.

**History/details**

The server you are working at (URL from the top of the browser window), the tool involved (full name/version from the top of the tool form), how many jobs you started up (collection size, datatype). → How to learn details of a job or generate a history share link: 🎓 **GTN** [FAQ: Troubleshooting errors](https://training.galaxyproject.org/training-material/faqs/galaxy/analysis_troubleshooting.html)

**Or, Workflow Invocation details**

Or, if you are using a workflow you could share the invocation if wanted for the full context all in one link! → [How to capture a share link to a Workflow Invocation - #2 by jennaj](https://help.galaxyproject.org/t/how-to-capture-a-share-link-to-a-workflow-invocation/17666/2)

Let’s start there! 🙂
