# Workflow troubleshooting post release 24.2

**URL:** https://help.galaxyproject.org/t/workflow-troubleshooting-post-release-24-2/14730
**Category:** Uncategorized
**Tags:** troubleshooting, exceeds-memory-error
**Created:** [February 13, 2025, 10:40am UTC](https://help.galaxyproject.org/t/workflow-troubleshooting-post-release-24-2/14730 "2025-02-13T10:40:28Z")
**Posts on this page:** 1
**Showing post:** 2

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### Author: ![jennaj](https://sea2.discourse-cdn.com/flex020/user_avatar/help.galaxyproject.org/jennaj/32/27_2.png) [@jennaj](https://help.galaxyproject.org/u/jennaj)
#### Post date: [February 14, 2025, 12:43am UTC](https://help.galaxyproject.org/t/workflow-troubleshooting-post-release-24-2/14730/2 "2025-02-14T00:43:17Z")

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Hi @mmb_zorgregio

That error is produced by the tool and the cluster that tool was running on and is unrelated to how much storage space is in your account.

We have a few topics explaining it more, this is one of them.

> [@Proteogenomics fasta file generation w CustomProDB](https://help.galaxyproject.org/t/proteogenomics-fasta-file-generation-w-customprodb/14700/2):
>
> This error message usually means that there is a data or parameter problem to resolve. It can happen with any tool. In short, the requested analysis completely overwhelmed the underlying tool and it quit out without more details.
> 
> - [FAQ: Understanding ‘exceeds memory allocation’ error messages](https://training.galaxyproject.org/training-material/faqs/galaxy/troubleshooting_excess_memory.html)
> - #exceeds-memory-error

If you want to share back some details about the server you were working on and the other run details we can try to help you to solve what is going wrong. If you have used this workflow before, there is likely something special about the new data. Maybe it doesn’t fit the existing parameters? Or has a format problem?

How to generate the share link is in the banner of the forum, also here. → [How to get faster help with your question](https://help.galaxyproject.org/t/how-to-get-faster-help-with-your-question/11469). I’ll help to trace it all the way back to the root reason, so if there is something about the release itself impacting this, we will learn about that too!

Thanks! 🙂

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_[View the full topic](https://help.galaxyproject.org/t/workflow-troubleshooting-post-release-24-2/14730)._