# \#vm-chemflow-francegrille-eu

**URL:** https://help.galaxyproject.org/tag/vm-chemflow-francegrille-eu/838.md

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## [ChemFlow – Account Activation Issue](https://help.galaxyproject.org/t/chemflow-account-activation-issue/18624)

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**Author:** [@soukaina.maouli](https://help.galaxyproject.org/u/soukaina.maouli)\
**Replies:** 3\
**Last updated:** [November 12, 2026, 7:24pm UTC](https://help.galaxyproject.org/t/chemflow-account-activation-issue/18624 "2026-11-12T19:24:59Z")

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Hi, I recently created an account on ChemFlow using my institutional email address (Mines Paris – PSL). I received the account activation email and clicked on the activation link. However, instead of receiving a confirm…