Following tutorial and the Splicing won't convert

[jennaj]

Welcome @hope26

We can try to help you to complete the tutorial. Would you like to share back your history so we can see the step where you are stuck? How to generate and post back the share link is in the banner of this forum, also here →

@jennaj

How to get faster help with your question

We love details! Consider Sharing your History or posting screenshots of your Job Information Details page.

Please confirm the Server URL (your web browser at the top!) and any Tutorial links involved.

We can also double check that this is working at the history where you are working. The public Galaxy server’s listed on the tutorial under Available at these Galaxies are usually the best choices, although it may work other places.

Then for your specific issue mentioned.

@hope26

I have been attempting to turn some data from tabular to interval datasets, however, it keeps getting stuck in the orange loading phase for over 2 hours.

The yellow/orange dataset color indicates that a job is still processing. Depending on the tool, this can be very normal. If you are just converting the datatype, this should go quickly, but if you are executing a tool, that can run at a variable time limit, up to several days in some cases.

@jennaj

When working at UseGalaxy.org, UseGalaxy.eu, or UseGalaxy.org.au, your analysis jobs execute at large scale academic clusters. Hundreds of thousands of jobs process each month!

• Use a Workflow for batch work.
• Allow queued (grey color) and executing (yellow-orange) datasets to finish processing.
• Deleting and rerunning puts your job back at the end of the queue again!
• Job priority is the exactly the same for everyone.
• Be patient. Galaxy is a free service, when a lot of people are using it, you may have to wait longer than usual (especially for ‘big’ jobs, e.g. alignments).

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Let’s start there! Seeing your history would be the best way for us to help more.