About the Orbit Support category

Help and troubleshooting for Orbit, the Galaxy AI agent desktop app. For early-access testers: report bugs, get help with setup and Galaxy connections, and share feedback.

Orbit is an AI co-scientist that drafts and runs bioinformatics analyses for you, routing steps between your machine and Galaxy.

Good things to post here:

  • Installation, first-run, or update problems
  • Bugs, crashes, or unexpected agent behavior
  • Trouble connecting Orbit to Galaxy or to your LLM provider
  • Questions about using Orbit’s features
  • Feedback and feature requests

To get help faster, include:

  • Your operating system and version
  • Your Orbit version (Preferences → About)
  • Which Galaxy instance you’re using (usegalaxy.org / .eu / .org.au)
  • Your LLM provider and model (e.g. Anthropic / Claude)
  • What you asked the agent and what happened
  • Any error messages or logs
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