Account activation required when uploading datasets

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1

Hello Galaxy Europe team,

I am able to log in to my account, but whenever I try to upload a dataset or run a tool, I receive the message: “Action requires account activation.”

My storage usage is 0%, and I have tried to resolve the issue, but it persists.

Could you please check whether my account is activated and help me resolve this issue?

Thank you for your assistance.

2

Sorry to hear that you are having problems! I’m sending you a direct message here where we can discuss what I think is going wrong. More in there! :slight_smile: