Cannot login UseGalaxy.org Server (Main)

usegalaxy.org support
#1

Hi! I cannot load the usegalaxy page. An error message would occur as follow:

Internal Server Error

Galaxy was unable to successfully complete your request

An error occurred.

This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team. If you want to contact us about this error, please reference the following

GURU MEDITATION: #14e149e4231e45d397f1c119e14d7d52

Is it a problem of my account or it is the server?
Thanks!

#2

Hi!

I also faced with the same problem.

Internal Server Error

Galaxy was unable to successfully complete your request

An error occurred.

This may be an intermittent problem due to load or other unpredictable factors, reloading the page may address the problem.

The error has been logged to our team. If you want to contact us about this error, please reference the following

GURU MEDITATION: #d31874e1f4b84184b0eb930403811baf

I tried to reload many times, but the page still show the same. I don’t know how to fix it. Please help me.

Thank you so much,

Nalumon

#3

Check this recent post, maybe it is the same situation: unable to login

#4

We are experiencing intermittent downtimes, sorry for the inconvenience. Progress can be tracked at https://status.galaxyproject.org

1 Like
#5

Just a bit more detail also in this post: upload from FTP gives: bad request (400)

(How to navigate the status page, link to current status, etc)