usegalaxy.org support


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Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…

1 3367 November 28, 2018
This place is for Galaxy Main server support and discussion

If you have a problem or question regarding usegalaxy.org, create topic here. For other servers please see the list of categories.

1 368 November 26, 2018
Importing dbNSFP database
variant ,  snpeff ,  snp ,  snpsift
2 37 May 13, 2021
How to change the time zone on local instance of Galaxy ?
galaxy-local
0 26 May 13, 2021
Download genome into Galaxy
custom-genome ,  data-manager ,  reference-annotation ,  reference-genome ,  datacashe
9 853 May 12, 2021
Installing fastx_barcode_splitter_enhanced
0 26 May 12, 2021
Mapping to a uploaded reference genome dataset
error
0 24 May 12, 2021
Fatal error: exit code 1 () using make.shared
troubleshooting ,  error ,  metagenomics ,  mothur ,  error-metadata
0 33 May 11, 2021
Error when using "galaxy.jobs.runners.cli" as a runner plugin job in Galaxy
galaxy-local ,  error
2 57 May 10, 2021
Unassigned_Ambiguity problem in featureCounts
featurecounts
4 54 May 10, 2021
Need more Galaxy storage
admin ,  storage
1 44 May 9, 2021
CIRCOS fatal error
tool-install ,  server-side-error
6 157 May 7, 2021
Running 4 lefse analysis at the same time in order to save space for graphic
lefse
2 234 May 5, 2021
Problem with getting shared histories
share-or-publish ,  public-galaxy-server ,  history-archive
4 63 May 4, 2021
transfer history from my account on one Galaxy server to another Galaxy server
history ,  share-or-publish ,  workflow ,  download ,  upload
5 1523 May 3, 2021
Trinotate running Error
rna-seq ,  admin ,  galaxy-local ,  error
2 63 May 3, 2021
SnpSift Annotate
error
0 43 April 27, 2021
Problems with format data for LEfSe
lefse
1 58 April 23, 2021
Administratively managed accounts and terms of usage at public Galaxy servers
public-galaxy-server ,  account ,  account-deleted ,  terms
8 198 April 23, 2021
EGSEA help - Error in plotHeatMapsLogFC
error
1 59 April 22, 2021
Failed BLAST+ jobs: Tips and formatting help for successful index creation with makeblastdb
fasta-manipulation ,  fasta ,  custom-genome ,  blast ,  makeblastdb
4 88 April 21, 2021
edgeR output not available in workflows
workflow
0 48 April 21, 2021
Problems running StarFusion since last week
error
0 49 April 20, 2021
using LEfse on the galaxy
0 65 April 20, 2021
Output of UCSE table browser get data creates a new history and logs the user out.
history ,  ucsc ,  server-open-issue
2 133 April 20, 2021
Trouble for using the tool called Trinity
server-side-delay
3 87 April 19, 2021
Getting transcript abundace from StringTie merge gtf files
tool-dev
2 77 April 16, 2021
Deleting database/tmp files from Local Galaxy Instance?
admin ,  galaxy-local
0 74 April 16, 2021
Database error: No alias or index file -- BLAST+
blast
6 401 April 15, 2021
Fatal error in galaxy program: Problems retrieving SRA data from NCBI
ncbi ,  sra
4 116 April 15, 2021