usegalaxy.org support

Topic	Replies	Views	Activity
This place is for Galaxy Main server support and discussion If you have a problem or question regarding usegalaxy.org, create topic here. For other servers please see the list of categories.	0	1232	November 20, 2018
Featurecounts error with reference GTF file troubleshooting , transcriptomics	0	7	August 20, 2026
RStudio interactive tool doesn't load, seemingly because of http/https mix	0	16	August 19, 2026
Jobs stuck after deleting and purging mid-run troubleshooting	7	36	August 12, 2026
Exporting OTU/ASV and Taxonomy tables (BIOM / CSV) for MicrobiomeAnalyst from Nanopore 16S GTN Tutorial gtn-tutorial , kraken2 , kraken_biom , kraken	3	31	August 11, 2026
Troubleshooting: temporary file limitation breaking Orthofinder? Known in original tool orthofinder_onlygroups	2	40	August 10, 2026
Busco string_type error troubleshooting , tool-help , busco	1	31	August 10, 2026
Google Drive repository connection troubleshooting , storage-managment	1	29	August 6, 2026
Paired Reads not all Paired troubleshooting	17	122	July 29, 2026
I can't run EGSEA on DEGs generated by limma-voom rna-seq , egsea	1	23	July 27, 2026
Action requires account activation error but no activation link was sent to email account	12	169	July 24, 2026
Mega Thread: Account activation email not received? How to get one! troubleshooting , account	2	99	July 10, 2026
Failure updating an IT for test.galaxyproject.org development-tools	11	112	July 7, 2026
DEseq2: Interpreting 3 or more factor levels transcriptomics	1	37	July 6, 2026
Do these data require trimming/preprocessing? quality-control	2	34	July 5, 2026
Uploading FASTQ file to Galaxy upload	2	42	June 29, 2026
RNA STAR and Falco Down? (resolved) troubleshooting	1	32	June 29, 2026
Errno 122: Disc quota exceeded error despite 15% storage usage on accunt (resolved) troubleshooting	2	49	June 29, 2026
SRA reads into Galaxy: Study to Accessions gtn-tutorial , upload , single-cell	1	49	June 25, 2026
Does using the same gtf file for RNA Star and featureCounts cause problems? workflow , troubleshooting , reference-annotation , genome-annotation , featurecounts	1	28	June 24, 2026
Unable to run ITs; Galaxy could not be reached	4	59	June 23, 2026
File Transfer VERY SLOW server-status	7	74	June 12, 2026
featureCount; Fatal error: Exit code 255() troubleshooting , featurecounts	4	49	June 12, 2026
Account quota refresh and self-serve extended data scratch space storage account , storage-dashboard	1	41	June 12, 2026
How can I improve very low assigned rate in featureCounts?	10	10047	March 11, 2019
Jobs running for 4+ days with no progress queued-gray-datasets	1	37	June 10, 2026
Resistance gene identifier (RGI) version incompatible with latest CARD database reference-index , tool-dev	3	115	May 27, 2026
Action requires account activation - account created using Gmail address so can't reset password account , server-open-issue , resources	4	69	May 13, 2026
Fastp was disabled before the job completed server-open-issue , tool-help , fastp	1	33	May 11, 2026
Fastp 1.3.3+galaxy0 error: How do i contact my administrator? Workaround: Use version 1.3.2+galaxy0 instead! troubleshooting , server-open-issue	2	66	May 8, 2026