usegalaxy.org support


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Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…

1 2824 November 28, 2018
This place is for Galaxy Main server support and discussion

If you have a problem or question regarding usegalaxy.org, create topic here. For other servers please see the list of categories.

1 313 November 26, 2018
cleanup_dataset.py
0 12 December 3, 2020
How to become Admin in Docker Galaxy
admin ,  docker ,  tool-dev
5 28 December 3, 2020
too much time for start a job? Troubleshooting Trinity inputs + QA/QC steps for RNA-seq assembly
fastqc ,  trinity ,  qa-qc ,  trimmomatic ,  fastq-deinterlacer
3 28 December 2, 2020
error when using several factors in deseq2
0 17 December 2, 2020
Get selected reads from SRA data sets
fastq ,  sra ,  filter
0 25 December 1, 2020
Need help with selecting reference genome in Galaxy installed locally
admin ,  galaxy-local ,  data-manager ,  reference-annotation ,  reference-genome
2 32 December 1, 2020
Uploading A. thaliana reference genome to RNA STAR
custom-genome ,  input ,  reference-annotation ,  reference-genome ,  custom-build
1 23 November 30, 2020
Memory allocated exceeded error
cloudman ,  error ,  cloud ,  gvl ,  cloudlaunch
1 33 November 30, 2020
Missing tools and running local Galaxy instance on Windows 10
tool-install ,  galaxy-local ,  become-an-admin
1 36 November 28, 2020
Average out duplicate rows and created a new file
0 24 November 28, 2020
Trinity de novo assembly of RNA-Seq data
error
4 61 November 28, 2020
FTP connection error with FileZilla
ftp-upload
5 107 November 27, 2020
Over Quota - deleted datasets won't purge
quota
0 27 November 27, 2020
Can't open run.sh
admin ,  tutorial ,  error
0 28 November 27, 2020
Data Usage and Job Processing Issues
1 43 November 26, 2020
Plasflow is not giving any results
1 46 November 24, 2020
Abundance of OTU's
3 36 November 24, 2020
"Compute an expression on every row" tool
compute ,  goseq
2 230 November 24, 2020
Tool error with STAR aligner
error ,  rna-star
0 27 November 23, 2020
Version update for Galaxy environment
error
0 43 November 21, 2020
Fatal error: Exit code 1 () using Shovill
error
0 38 November 20, 2020
Extract Genomic DNA- Chromosome was not found for hg19
bed ,  error ,  extract
2 61 November 20, 2020
Errors with makeblastdb & blastn on very large file sets
galaxy-local
0 42 November 20, 2020
Galaxy doesn't allow Cloud Authorization - Save Key button deactivated
admin ,  galaxy-local ,  error
0 52 November 19, 2020
Error with STAR
rna-star
2 152 November 19, 2020
How to upload .tsv files into GALAXY
upload ,  text-manipulation ,  tabular ,  datatype-csv ,  datatype
2 68 November 18, 2020
DESeq2 job paused and cannot be resumed - Input dataset 'xxx' failed to properly set metadata
metadata ,  error ,  deseq2 ,  error-metadata
2 52 November 17, 2020
can't get trinity to assemble - "problematic input choices"
cloudman ,  assembly ,  trinity ,  gvl ,  cloudlaunch
5 56 November 16, 2020