usegalaxy.org support

Topic	Replies	Views	Activity
This place is for Galaxy Main server support and discussion If you have a problem or question regarding usegalaxy.org, create topic here. For other servers please see the list of categories.	1	1203	November 26, 2018
“Input Data Is Missing” Error When Retrieving Dataset	0	4	February 10, 2026
HISAT2 Tool Failing: Guidance for known issue at UseGalaxy.org Feb 9 2026. README server-open-issue , hisat2	2	15	February 10, 2026
Deeptrio Tool Support? How to request or contribute to Tool Development tool-dev , resources	1	8	February 9, 2026
Account Assistance troubleshooting , account	2	13	February 8, 2026
Encountered an unhandled exception while caching job destination dynamic rule server-side-error , server-status	2	23	February 6, 2026
IT fails to start tool-help	2	19	February 4, 2026
DeepVariant error troubleshooting , variant-analysis	3	21	February 3, 2026
Sorting FASTQ pairs by length	1	15	February 3, 2026
Splittng Paired End Sequences and MultiQC of Paired Sequences multiqc , fastq-splitter , collections , collection-shape	4	35	February 3, 2026
Use GTDB-Tk database: Navigating tool versions tool-version , reference-index , troubleshooting , resources	1	19	January 30, 2026
SnpEff eff (version 5.2) troubleshooting , tool-help , snpeff	7	41	January 28, 2026
Problem using Galaxy with Worflows and BioBlend workflow , bioblend , api	1	25	January 26, 2026
MiModD Read Alignment troubleshooting	6	33	January 26, 2026
Save/access file with GitHub? api	1	8	January 26, 2026
MACS2 callpeak using pooled treatment on data collection troubleshooting	1	26	January 23, 2026
Issue upgrading database for local Galaxy database , galaxy-local	1	29	January 23, 2026
Bedgraph to bigwig problem troubleshooting	7	34	January 21, 2026
Undoing a deletion troubleshooting	5	19	January 21, 2026
How to export History to file while keeping original sample names workflow-options	1	27	January 20, 2026
SnpEff4.3 in public Galaxy troubleshooting	1	21	January 19, 2026
galaxy 25.0 ran into javascript heap out of memory error during client installation server-admin , galaxy-local	3	70	January 13, 2026
Empty annotated transcript file	1	11	January 13, 2026
Diffbind: failed to create symbolic link; File exists chip-seq , diffbind	1	22	January 12, 2026
Datasets visible in "History size" but not in history server-open-issue	5	25	January 12, 2026
Retrieve the names of my samples (element identifier) in a collection so that I can aggregate them with the names of my contigs	4	24	January 9, 2026
Not receiving activation email account	6	18	January 8, 2026
Corrected Jan 8 2026 re Not receiving confirmation email from UseGalaxy.org account	7	53	January 8, 2026
Gene and transcript level quant using salmon troubleshooting , transcriptomics , salmon	4	27	January 8, 2026
GTDB-Tk Classify genomes tool, no available database? Use Galaxy Version 2.5.2+galaxy1 tool-help , gtdbtk_classify_wf	2	51	January 8, 2026