usegalaxy.org support


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Troubleshooting resources for errors or unexpected results

Check to see if there is a known usegalaxy.* server issue. Server Status: https://status.galaxyproject.org/ If the server was down when you first ran your job, try a rerun once back up. A rerun can also eliminate tra…

1 4417 November 28, 2018
This place is for Galaxy Main server support and discussion

If you have a problem or question regarding usegalaxy.org, create topic here. For other servers please see the list of categories.

1 478 November 26, 2018
Reference genome not in database offered by galaxy - Solution: Use a custom genome
fasta ,  custom-genome ,  ftp-upload ,  custom-build
7 107 December 7, 2021
ModuleNotFoundError with custom submodule
workflow ,  galaxy-local ,  error
0 16 December 7, 2021
error in freebayes with input parameters
1 21 December 7, 2021
HISAT2 error: fewer reads in file specified with -2 than in file specified with -1
mapping ,  qa-qc ,  fastq-deinterlacer ,  fastq-interlacer
3 32 December 6, 2021
Importing Multiple Workflows from published list to my workflow list
share-or-publish ,  workflow ,  bioblend ,  api
1 41 December 3, 2021
metagenome analysis of redundant data
7 30 December 3, 2021
Table count Fatal error: Exit code 1
rna-seq ,  tutorial
0 25 December 3, 2021
input/output error from BAM to Wiggle. But same files works well in Galaxy Europe!
error
0 21 December 2, 2021
Unable to run any new jobs
error
0 40 November 29, 2021
Help with error during building an expression matrix
public-galaxy-server
1 215 November 29, 2021
Fatal error: Exit code 1 () using Shovill
error
1 169 November 28, 2021
Mothur make.biom tool job submission failed
tutorial ,  error ,  mothur
0 39 November 27, 2021
Spades genome assembly waiting to run for a long time.
spades
0 39 November 27, 2021
Do spike-In control normalization of RNAseq on Galaxy platform
workflow
1 276 November 24, 2021
waiting to run trinity
assembly ,  trinity
0 40 November 24, 2021
My Maxquant search reported this error.
0 35 November 22, 2021
How to display gene names from gff3.gz file in Jbrowse
galaxy-local ,  jbrowse
1 48 November 19, 2021
Jobs waiting to run - more than an hour
queued-gray-datasets
0 55 November 16, 2021
Circos of comparative genome
text-manipulation ,  circos
1 54 November 15, 2021
Paired-end Cutadapt Produces Empty List
cutadapt
2 43 November 12, 2021
Does galaxy keeps versions of a workflow.
workflow
5 81 November 9, 2021
Tool for merging 2x single-read illumina sequencing files (fastq) into one?
text-manipulation
7 49 November 5, 2021
Unable to upload files using FileZilla
admin ,  error
0 30 November 5, 2021
SyntaxError: invalid syntax
galaxy-local
3 58 November 4, 2021
Is there anything available to replace the deprecated Genome Diversity tools
tool-deprecated ,  rstudio
5 74 November 4, 2021
In featurecounts I got 69% assigned but count matrix full of zeros
usegalaxyorg ,  tutorial ,  featurecounts ,  htseq-count ,  reference-genome
4 47 November 4, 2021
Too long waiting for collection trimming task then an error message
rna-seq ,  tutorial ,  error ,  public-galaxy-server
3 33 November 3, 2021
Circos functional on usegalaxy.eu, but not usegalaxy.org: Pending updated tool install at org
tool-install ,  server-open-issue
1 48 November 3, 2021