Galaxy server slow and freezed

[karenandreac]

Hello!

Since yesterday I’ve been working with DADA2 in Galaxy.org and it has been very slow, the tool MakeSequenceTable has been freezed without initiating for many hours now.

Would you let me know if there are any issues with the server?

Thank you !

[jennaj]

Hello @karenandreac

Sorry to hear you are having problems! The UseGalaxy.org server is up an running!

• https://status.galaxyproject.org/

It sounds like your jobs are queued (gray dataset). This is expected, especially as analysis data is combined into complex tools that require more computational resources to process.

These larger cluster nodes are busy and may involve a wait for resources to become available. We have some discussion here to learn more → queued-gray-datasets

@jennaj

When working at UseGalaxy.org, UseGalaxy.eu, or UseGalaxy.org.au, your analysis jobs execute at large scale academic clusters. Hundreds of thousands of jobs process each month!

• Use a Workflow for batch work.
• Allow queued (grey color) and executing (yellow-orange) datasets to finish processing.
• Deleting and rerunning puts your job back at the end of the queue again!
• Job priority is the exactly the same for everyone.
• Be patient. Galaxy is a free service, when a lot of people are using it, you may have to wait longer than usual (especially for ‘big’ jobs, e.g. alignments).

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