Welcome @Michelle_Theus
If this is a new account, and you used Google Auth to register, the account was likely not activated due to a known bug we are working on. More details are in this topic if you are curious:
I was able to locate your account and can see that it is not activated yet. I’ve sent you a new activation email and another with more notes about what to do.
Let’s follow up by email to keep your account details private! I’ll also remove your email address from your post here.
I’m glad you wrote in and our apologies for the temporary issues! 