Datasets taking too long to load

[jennaj]

Welcome @karenandreac

Maybe they are having some technical problems!

@jennaj

Since you are working at the UseGalaxy.fr server, if the issue is not a usage problem but instead a technical problem on the server, the administrators of the server will be the best contact for this.

How to find the dedicated support for the UseGalaxy.fr server

@jennaj

Alternative support forums

When working at certain Galaxy sites, questions are best asked at the places the scientists who run the server host discussions. They can also let you know if there happen to be any current technical problems that may be impacting your analysis. These are the ones we know about…

UseGalaxy.fr → Galaxy - IFB Community Support

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Please try asking at the other forum and let us know if you need more help here!

This seems like the best place for you to start! Maybe check recent discussions there, since if there are delays, others might be experiencing them too.

Hope this helps!