Failed local file upload with 504 timeout: Resolved at UseGalaxy.eu March 31 2023

Hi,
I’m unable to upload simple small (400 bytes) test file (fasta).
The spinner keeps spinning and nothing gets uploaded.
I’m getting 504 gateway time-out error from “/api/upload/resumable_upload/”. The method works on “usegalaxy.org”. I’ve tried different browsers and internet providers, I’ve also tried to switch autodetect and fasta format, but with no success.
Is there anything I can do on my end (pasting file content is no-go for me, as actual files are much larger).

Thank you

I have encountered the same issue in the “galaxy.eu” server. Nothing uploads. Even small fasta files.

Hi @marek and @osman.merdan

The UseGalaxy.eu server had a maintenance event earlier but seems to be up now. Maybe try again?

Status: https://status.galaxyproject.org/
Chat: You're invited to talk on Matrix

Hello,
I don’t use galaxy often and it seems it was bad luck.

However, the upload still does not work for me. This time, it reports different error (502)

XHRPOSThttps://usegalaxy.eu/api/upload/resumable_upload/
[HTTP/1.1 502 Bad Gateway 13ms]

Failed because: Error: tus: unexpected response while creating upload, originated from request (method: POST, url: /api/upload/resumable_upload/, response code: 502, response text: <!DOCTYPE html>
<html>

   <head>
      <title>Galaxy Europe, error page</title>
      <link rel="canonical" href="https://usegalaxy-eu.github.io/error_pages/502.html">
   </head>
   <body>
     <iframe src="https://usegalaxy-eu.github.io/error_pages/502.html" style="position:fixed; top:0; left:0; bottom:0; right:0; width:100%; height:100%; border:none; margin:0; padding:0; overflow:hidden; z-index:999999;">
        <a href="https://usegalaxy-eu.github.io/error_pages/502.html">502</a>
     </iframe>
   </body>
</html>
, request id: n/a)
, will retry in 10 seconds

Hi, same problem here with some BED files. From yesterday, nothing can be uploaded in Galaxy.

As of now, the upload works.
Thanks

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