marek
March 30, 2023, 8:18am
1
Hi,
I’m unable to upload simple small (400 bytes) test file (fasta).
The spinner keeps spinning and nothing gets uploaded.
I’m getting 504 gateway time-out error from “/api/upload/resumable_upload/”. The method works on “usegalaxy.org ”. I’ve tried different browsers and internet providers, I’ve also tried to switch autodetect and fasta format, but with no success.
Is there anything I can do on my end (pasting file content is no-go for me, as actual files are much larger).
Thank you
I have encountered the same issue in the “galaxy.eu ” server. Nothing uploads. Even small fasta files.
jennaj
March 31, 2023, 1:02am
3
Hi @marek and @osman.merdan
The UseGalaxy.eu server had a maintenance event earlier but seems to be up now. Maybe try again?
Status: https://status.galaxyproject.org/
Chat: You're invited to talk on Matrix
marek
March 31, 2023, 6:36am
4
Hello,
I don’t use galaxy often and it seems it was bad luck.
However, the upload still does not work for me. This time, it reports different error (502)
XHRPOSThttps://usegalaxy.eu/api/upload/resumable_upload/
[HTTP/1.1 502 Bad Gateway 13ms]
Failed because: Error: tus: unexpected response while creating upload, originated from request (method: POST, url: /api/upload/resumable_upload/, response code: 502, response text: <!DOCTYPE html>
<html>
<head>
<title>Galaxy Europe, error page</title>
<link rel="canonical" href="https://usegalaxy-eu.github.io/error_pages/502.html">
</head>
<body>
<iframe src="https://usegalaxy-eu.github.io/error_pages/502.html" style="position:fixed; top:0; left:0; bottom:0; right:0; width:100%; height:100%; border:none; margin:0; padding:0; overflow:hidden; z-index:999999;">
<a href="https://usegalaxy-eu.github.io/error_pages/502.html">502</a>
</iframe>
</body>
</html>
, request id: n/a)
, will retry in 10 seconds
Hi, same problem here with some BED files. From yesterday, nothing can be uploaded in Galaxy.
marek
March 31, 2023, 9:17am
6
As of now, the upload works.
Thanks
1 Like