I recently installed Galaxy on my local server, but when I try to access the web interface, all I see is a black screen with no content. The server is running, and I can access it via SSH, but the UI doesn’t load.
I checked the logs, and there are no critical errors, but the issue persists across different browsers Chrome, Firefox. I have tried restarting the Galaxy instance,
clearing the cache, and checking for missing dependencies, but nothing has worked so far. Iam running Galaxy on Ubuntu 22.04 with PostgreSQL.
Could this be a configuration issue, a problem with my web server setup, or something else? Has anyone else encountered this problem, and what steps did you take to resolve it?
It sounds like the server isn’t actually running, or there is a problem with the connection between your server and the browser. Your server logs might have details.
We have guides and tutorials here. I would start with comparing what you did with the initial set up steps versus what we recommend. Another option is to switch to the Docker Galaxy version since so much is automatically set up for you.
These are the links:
Let us know if you need more help. Sharing the logs back is one place to start.
