Hi,
I tried to launch the decontamination tools NCBI FCS GX and it stay in waiting mode since days. When I launch another job with another software it works fine. I don’t understand what the problem is.
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Welcome @GuillaumeDore11
Most tools will queue before running but several days does seem odd. Different tools route to different clusters, so some might have appropriate clusters available sooner that others. More details are in the topics here with the queued-gray-datasets tag.
I’ve started up some simple tests to see what happens.
- EU server https://usegalaxy.eu/u/jenj/h/test-ncbi-fcs-gx
- ORG server https://usegalaxy.org/u/jen-galaxyproject/h/imported-from-archive-test-ncbi-fcs-gx
You are also welcome to share back yours. If the timestamps really do show a multi-day wait, we can reach out to the administrators to get feedback about what might be the issue. The server usually matters, and the share link will include it but if you capture screenshots instead please do clarify the server.
Let’s start there, thanks! 
Hello,
Thanks for your reply. Here is a link for a test that I just launch : https://usegalaxy.eu/u/guillaume_dore/h/test-ncbi-gx-fcs
I’m also sending you a screenshot of one job that I launch on Tuesday on EU server. I tried launch jobs already on Monday but I stopped them because they weren’t launching.
Thanks for sharing that back! Very odd. My job at the EU server is still queued, too, and it failed without any details at the ORG server.
I’m getting some feedback right now, more soon!
The tool should be working at UseGalaxy.org now if you want to try it there. How to move data between servers → FAQ: Transfer entire histories from one Galaxy server to another
Why this is stalled for so long at UseGalaxy.eu is not clear and likely something different. Let’s ping one of the local administrators: hi @wm75 would you be able to check for us? Thanks!
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So the reason why jobs for this tool get queued so long on Galaxy Europe is that we have quite enormous resource requirements (480GB RAM and 64 cores) defined for them at least in screening mode.
@jennaj you could help us by telling us what was configured on usegalaxy.org to enable a successful run.